Tu-Chi Bags, Hoi An

I had one pair of shoes made there and I was very impressed by this shop. The turnaround time was less than 24 hours and the subsequent adjustments were ready in a couple of hours. Hua offered style suggestions and made sure I was happy with the result. From what I've seen, they made high-quality shoes.

We ordered a lot of different things from Tu-chi, and we are very happy with everything! The quality of the leather and the products are great and the staff is so friendly and helpfull. We had some embroidery made for two bags that did not turn out good because of some scratch marks in the leather, but they offered to re-do them when we pointed this out. So all in all - this place is great!

Great place, amazing service! I am very happy with my shoes

My girlfriend and I went to a lot of places in Hoi An looking for custom made leather shoes. I wanted to be sure the quality was superb, and that they would last. I'd heard about friendly shoe shop, and this place and after checking them both out decided to try Tu Chi. They took our measurements, showed us leather samples, and asked what we wanted. I had a specific color and leather quality in mind: reddish brown/tan and a full grain leather. A slight language barrier meant I had to describe full grain leather, but after we got on the same page- she walked in the back, brought out a leather sample and it was perfect. Then we got on motorbikes with her and rode to the leather store to make sure the whole piece matched my specifications. The samples and the leather store didn't have what my girl friend was looking for, so we hopped on the motor bike and went to another leather supplier, then we found what she wanted. The shoes were made up exactly as I wanted- hand stitched, leather sole, and looked amazing. When I said the right shoe was a little tight, she adjusted it and now I have a beautiful pair of custom made shoes to go with my amazing suit! (Five seasons). Overall, I am very happy with the shoes (and matching watch strap and belt - gotta pay attention to those details!) The whole process ended up taking 48 hours (but after the first 24 hours had passed we had to get our feet remeasured as the girl who normally does it had been off and the original measurements wouldn't work- we had time to spare in Hoi An so no biggy) and cost me 100 US for the three. My girlfriends shoes and belt were also 100, but the shoes ha a heel so they were more pricey.

Got a carry on bag from here. They did a decent job. But the inside was dirty and had stains which they could not fix. They gave me a $10 discount