Friendly Shoe Shop, Hoi An

4.3
#12 of 287 in Shopping in Hoi An
Close to a market in a busy Hoi An fashion district, Friendly Shoe Shop offers a wide range of shoes and bags, which you can get tailored to suit your measurements. Boasting a display of over 600 models, the shop gives you the opportunity to browse through and try a range of options. You can even bring photos of designs you like and see what the patient staff can do to make them into a reality. Choose or design your own comfortable canvas walking shoes, or pick from a wide collection of leather footwear. Plan to see Friendly Shoe Shop and other attractions that appeal to you using our Hoi An tour itinerary app .
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Friendly Shoe Shop Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 4.5
1,162 reviews
Google
4.0
TripAdvisor
  • We ordered tailormade shoes at the friendly shoe shop and we are so happy! We ordered 1 pair of ankle boots for man, 2 sandals and 1 leather shoe for women. the leather is real and very nice. you can ...  more »
  • I had no intention of having shoes made in Hoi An, however walking past Friendly show store one day and my wife sees a pair she like for me, fast forward an hour and we are both inside having our feet...  more »
  • I have been there to inform me for a pair of shoes.. at the end i leave the shop with two pairs and two belts.. The people and also the owner working there are so incredible polite.. wow. It was not l...  more »
Google
  • I have to say top notch customer service. My husband and I both ordered shoes his turned out perfectly the first time and mine were too small. I came back the second time and they were way too big, like falling off. They tried to put an indoor inside to solve the problem. But they were still too big. Sadly they said they will keep them and not charge me. They really do live up to their customer service.
  • TripAdvisor reviews led me here and I want disappointed. Hoi An is knowing for having great shoemakers and this shop lived up to the reputation. You can either choose a pair of shoes based on the sample series they have there or you can see them a picture of shoes to be copied and they will create a pair for you. From there, they will take measurements of both of your feet and walk you through the various customization options: color, leather quality, toe shape, stitching, basically anything that they put in/on the shoe can be customized. A bit pricey, I paid $140 for two pairs, and they don't negotiate, but still worth it.
  • Name doesn't lie, staff on site including the owner were super-friendly and helpful.. Even better, they delivered my two purchases over to my place in Da Nang city. Best place to get your boots done ASAP.
  • Great price, great work. Highly recommend. Best shoe shop in the city!
  • I purchased shoes for the entire family. Some sandles for my daughter's, shoes for hubby and of course for me too!!I also purchased some handbags too from their other shop friend bag shop. In both shops the ladies were friendlyy, knowledgeable and keen to work with me to achieve the look and feel I was after. I had a photo of some ankle boots I wanted made and the came out perfect!! I was so happy with these boots! When I came back to Australia one of the capping of the heel came off. Thong was quick to offer a solution and paid for the new capping with no questions asked. A truly professional business Women!! Thank you for your beautiful quality and service. Will be buying off you again for sure!!!

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Where to stay in Hoi An

While Hoi An offers a good selection of sleeping options in all price categories, only a few of them lie in the old town, probably the city's most popular tourist area. To stay near this historic neighborhood, look for hotels in the surrounding streets, especially Ba Trieu and Hai Ba Trung. If you can, look for rooms in the evening, when many budget hotels try to fill up by offering deep discounts. For the best choices and bargains, reserve as early as possible.
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