Trip Planner:   Asia  /  Vietnam  /  Quang Nam Province  /  Hoi An  /  Shopping  /  Friendly Shoe Shop
Friendly Shoe Shop, Hoi An
(4.2/5 based on 950+ reviews on the web)
Close to a market in a busy Hoi An fashion district, Friendly Shoe Shop offers a wide range of shoes and bags, which you can get tailored to suit your measurements. Boasting a display of over 600 models, the shop gives you the opportunity to browse through and try a range of options. You can even bring photos of designs you like and see what the patient staff can do to make them into a reality. Choose or design your own comfortable canvas walking shoes, or pick from a wide collection of leather footwear. Before you head to Hoi An, plan trip itinerary details with our user-friendly Hoi An vacation planner, to make sure you see all that Hoi An has to offer, including Friendly Shoe Shop.
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Reviews
TripAdvisor
  • What a relief to walk into here and not feel like you were being pushed into a sale. We had two pairs of leather shoes made in 24hours which we love and did not feel we were being hassled into buying ...  more »
  • Very good shoe store. They offer a lot of choices and provide good service. Second fitting was already perfect so it was ready within 24 hours. Defintely choose the 100% leather option. It may be a bi...  more »
  • No like no pay policy is very re-assuring as is the 6 month guarantee from purchase date. This told me that they stand by the quality of their shoes. I got a pair of dark navy suede boat shoes and my ...  more »
Google
  • I bought a custom wallet. Very professional staff and good price
  • Even though the quality of the high-heeled sandals that I ordered didn't fulfil my expectations, I was delighted with the service. After the fourth fitting my sandals were still not in the shape that I expected, so they offered to give back my deposit. They have a "no like = no pay" policy and they live up to this. I saw other customers who were satisfied with their orders, so maybe it was just me who was unlucky.
  • I had to show a picture of a shoe that I liked to get made. They didn't completely copied the design of the shoe in the image, but made something similar. The result is okay but didn't completely fullfil my expectations. The service is okay but impersonal.
  • I wanted to order online but they don't respond to e-mails. Does anybody have an alternative e-mail address I can use to order online? Many thanks!
  • I bought best quality shoes they were offering (leather inside and outside) which broke once I got back to Australia - eventually I managed to get a refund.