Trip Planner: USA / Pennsylvania / Pocono Mountains Region / Luzerne County / Wilkes-Barre / Mohegan Sun Pocono
Mohegan Sun Pocono (formerly Pocono Downs and Mohegan Sun at Pocono Downs) is a racino located in Plains Township on the outskirts of Wilkes-Barre, Pennsylvania. The casino features over 2,300 slots, live tables for blackjack, roulette and poker, and a sportsbook offering sports betting. A ⅝-mile (1-kilometer) harness track is also a major attraction.To plan Wilkes-Barre vacation without wasting time, ask Inspirock to design an itinerary.
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Mohegan Sun Pocono reviews
When booking the hotel they failed to mention under 21 were not allowed in the HOTEL. I arrived after a funeral to check in and I was turned away because I had my 5 yr old with me. The staff was...
When booking the hotel they failed to mention under 21 were not allowed in the HOTEL. I arrived after a funeral to check in and I was turned away because I had my 5 yr old with me. The staff was... more »
Security staff should be screened for anger issues. There should be more training and education, especially diversity training! Bullying tactics by security staff should be of great concern. My...
Security staff should be screened for anger issues. There should be more training and education, especially diversity training! Bullying tactics by security staff should be of great concern. My... more »
Fun, variety, plenty of gambling choices , nice restaurants. Heavy smoking is an issue for those with respiratory concerns.
Fun, variety, plenty of gambling choices , nice restaurants. Heavy smoking is an issue for those with respiratory concerns. more »
Mohegan Sun at Pocono Downs is amazing! If you visit for the day, there are many slots and table games to keep you happy and entertained. Definitely get a momentum card so you can get credits to use for future visits. Becoming a member also gives you the opportunity to get a free or discounted room in the hotel. The hotel is Beautiful, the rooms are awesome. The decor alone makes you feel like a million bucks. The customer service is always on point and they really are there to help in any way they can. I have never had a bad experience with the casino or hotel. I highly recommend checking it out. The restaurants are also soooo delicious! It's truly top quality.
Rooms are nice size and very clean. The problem is nothing is really open here. Why is the pool still closed and the coffee shop by check in still not open? Beautiful October weekend and the outdoor Embers Terrace was already closed for the Season. Sunday football, stopped in at the Hive and they have no football specials going on. Sports betting venue is so small. Casino is nice with a good variety of games. but this place is missing something. Also - they only comp your rooms based on what you spend gambling, where is Atlantic City, rooms, food purchases are included in your profile...
I’ve been here for a work thing in the ballroom great food. Ate way too much bacon. Also went to party on the patio. Was a ton of fun wish they had a bigger selection of drinks. They only offered black cherry white claw.
It was pretty calm, not crazy busy and I enjoyed my night with my Boyfriend playing Slots. The only main complaint I have is the Machines probably should be wiped down more often. There was Ashes on the Buttons, Drinks Spilled making the buttons sticky, and the chairs were sticky. Other than that everything else was good and the staff I dealt with were Courteous, Smiled, and helpful.
(ATTN: HR / MANAGEMENT ) 😡 This negative review is entirely directed towards the poker dealer Victoria. My husband and I are regular poker players and always enjoy our time visiting casinos around the US. We happily visited Mohegan Pocono, we traveled from Long Island NY nearly two months ago and again this past weekend. Unfortunately our last two visits in the poker room were just ruined when we felt a cold energy radiating off of this poker dealer named Victoria. Last visit when we were sitting at the poker table, Victoria rudely tossed the poker chips across the table at my husband instead of handing them over and when she did this she knocked over his stack of chips. At this point we have done nothing disrespectful towards the dealer or done anything to upset this dealer in any way. Throwing the chips across the table is not proper etiquette what so ever and her negative attitude/rude demeanor ruined the experience of playing. The poker room is always fun and being friendly with the dealers and other players at the table is all apart of the gambling experience.That particular night we were turned off by this dealer Victoria very much so. Yesterday my husband and i came back to the casino nearly two months later and once AGAIN Victoria was our dealer at the table. She was awfully rude, not just the first time but the second visit as-well. Her attitude is just God awful and very unfriendly. My husband politely asked what state she is from wondering if she’s local or from the area. We wanted to know because we were thinking about moving to the area and her response was just absurd. This women is not friendly what so ever. She actually made my husband and I quit playing after she was just so rude and we ended up leaving the establishment. It is imperative that management has a serious conversation with this women about proper table etiquette and teach her that it’s important to make players feel welcomed. After all, we are the customers here spending money in the casino and supporting local business. According to other casino employees/players this women has is not very liked and has other altercations with customers. It’s clearly understood that this women deserves termination or a serious sit down with her superior's. I would recommend the establishment and say it’s a fairly nice casino, but this women should not be apart of their business since she is ruining the experience for players.
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