Trip Planner:   USA  /  Kansas  /  Wichita  /  Museums  /  Old Cowtown Museum
Old Cowtown Museum, Wichita
(4.2/5 based on 260+ reviews on the web)
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Reviews
TripAdvisor
  • Well done and fantastic to look through to see how our ancestors lived through the ages. If you really want to take photos and to seriously look at all the exhibits, I don't recommend going to look ar...  more »
  • Nice to go back in time. This place was carefully planned. It really looks and feels like a town way back when. We enjoyed it. Great learning for kids. 
  • For someone with any interest in western history, Old Cowtown is a great experience. Historical structures have been appropriately furnished for the period. We spent several hours there hoping not to ...  more »
Google
  • I do not recommend scheduling an event to be held on this location. My sister had reserved the building and area immediate to the gift shop for her wedding. Of course this was done months in advance and came with great expense. The wedding was to be after normal business hours, but the management changed the summer hours to extend in to the wedding while failing to mention this to my family. They also had a shootout reenactment now scheduled to happen during the wedding. Total nightmare for my sister on her wedding day. Also the security, which had to be requested for but not initially provided, allowed unauthorized guests to wander in and steal money out of purses of wedding guests. My advice is find another location. To management, shame on you.
  • My favorite museum in the city. They have actors inhabiting the old houses and general stores. I real authentic feel about the place. All original buildings moved from their location to this museum. It is a truly fantastic place to visit.
  • 2nd review for current situation: Management and the gift shop here has some major issues. They run their good staff away and new potential help. They also seem to flag my photos that I post, so it seems like they have their own agenda and not want to be fair and impartial to/with the community and the nice people who have supported the Old Cowtown Museum over the years. 1st review years ago: Everyone is so friendly and helpful! You can talk to them for hours. They enjoy that as much as we did. Took some great photos there too. Very interactive. If you have kids then ask someone for kid's activities if they don't ask you first! Very entertaining. A must see if you are in Wichita, Kansas!
  • Have an awesome time with every SteamPunk Festival. Lots of love to the person and people who put this together.
  • For any bride who is looking for a venue, keep looking. We had our ceremony and reception at Old Cowtown Museum. When I signed a contract with them a year in advance, I was required to have my ceremony after business hours as they use the visitors center where we held the ceremony and reception as the main thorough way for museum guests. I was also informed that they would do the set up and tear down of tables and chairs for me and that they would have enough chairs for 150 guests for both the ceremony and reception area. On the day of the rehearsal, I spoke with the employee in charge of the rentals. She informed me that they did not have enough chairs for my guests in the reception area and that I would be responsible for pulling chairs from my ceremony area into the reception area in order to accomodate. As I was leaving, I noticed that the museum hours had changed and no one informed me. There was a sign posted stating that there would be no August rentals (mind you my wedding was an August rental) and that there hours for August would change from their regular 9 am - 4 pm to 2 pm to 9 pm (the hours had not changed online and did not change until I brought it to their attention). This meant that there would be museum guests walking through during my ceremony and reception. When I saw this, I attempted to contact the lady in charge of rentals in person prior to leaving however she had left for the day. I requested that she call me immediately in order to discuss this. SHE NEVER CALLED ME. I called back twice before she spoke with me at least 2 hrs later. She admitted that she knew the hours had changed a month ago and no one had contacted me concerning this. She also admitted that she never told me about this despite speaking with me during the rehearsal. She did not have a plan as to how to fix this. I informed her that it would be a HUGE liability to have museum guests walking through during the ceremony and reception. Mind you, the reason for me having the ceremony and reception at 5:30 was as this would not interfere with museum hours and guests. AND, this was the requirement when I signed the contract a year prior. I made five phone calls the night before my wedding in attempts to fix this. The executive director I spoke with was rude. I felt that she was not interested in my initial concerns as when I spoke with her on the phone the first time she was speaking with someone else in the background. As it was the night before my wedding, I had no choice but to come to an agreement with them and bring in extra security to ensure that no unwanted guests would enter into our ceremony and reception. Only hours before the ceremony, we found out that there was a scheduled gun fight to take place during our ceremony. We had too of course had to take our own initiative and work with the role players to ensure that they waited until after our OUTDOOR ceremony finished to have them hold it. I could go on and on about Old Cowtown, but I would just highly advise that you do not go with them. Extremely poor business management and even worse customer service. Just horrible.