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Weston Village Store, Weston

(30+ reviews on the web)
Gift & Specialty Shop
Weston Village Store is located in Weston. For travelers who use our world travel planner, Weston holidays become easier to arrange, with trips to the Weston Village Store and other attractions mapped out and timetabled.
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  • It's an endless flow of merchandise and something for everyone around every corner. Don't forget to go upstairs and checkout the toys. Best tasting fudge ever! You have to take a taste. We bought 2 po...  more »
  • Wondering the scenic byways of Vermont is a joy but tucked away in a sleepy town of Weston is a gem for gifts, treats and a nice place to get a quick snack. The little village store always has wonderf...  more »
  • Very interesting selection of merchandise. The cheese is amazing! Home made fudge is to kill for! The gentleman who helped us was very truthful, polite, kind and knowledgable. More interested in makin...  more »
  • The store is good to get souvenirs for visitors, and has everything one can ask for in that regard. I had fun discovering many things in the store. However, the customer service was the absolute worst that I have ever experienced. My boyfriend and I bought many gifts for family and friend last week. At checkout, we asked the cashier to give us 4 extra paper bags -- in order to present each gift in a store bag. However, as we were leaving the store, we realized that the cashier made a mistake and overcharged us. We politely said that there seemed to be a mistake. At this point, the owner / manager came to the counter and brusquely told the cashier to cancel the entire transaction and start it over -- instead of cancelling the one extra item in question as she initially intended to do. It was also at this point that the owner / manager asked the cashier why we had extra paper bags, and the cashier told him that we had asked for them. He proceeded to tell us that each bag cost him 50 cents, and he usually charged for the extra bags. He re-scanned all of the items and the extra paper bags while repeating that they cost him 50 cents each. Even though we returned to the store because of the cashier's mistake, the owner / manager felt completely comfortable charging us for something that the cashier never asked us to pay for in the first place. Once again, this was her mistake as an employee of this store, and it is inconceivable why the customers would be made retroactively responsible for this mistake. Not only did the owner / manager or the cashier never apologize for the cashier's mistake, but the owner / manager was clearly displeased and made us feel as if we had done something wrong. Although we felt very uncomfortable, we still kept our composure to say "thank you," when he handed over the new receipt. Surprisingly, he didn't say anything. We looked at each other amazed with this remarkable reaction and left the store. In the parking lot, while my boyfriend was double-checking the receipt, I looked back the entrance of the store and, lo and behold, found the owner / manager himself standing outside, looking at us. This experience has affected me deeply as we never received an apology and were treated ridiculously and unpleasantly. I still don’t understand why the owner / manager followed us and watched us leaving. This store has great products, but the customer service is an embarrassment.
  • Great find in an out of way town. Toys, gifts, decor and out of this world fudge and cheeses. If you get the free samples, you'll be hooked.
  • Best fudge I've ever had! !!!!