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Ben & Jerry's, Waterbury

#1 of 64 in Tours in Vermont
Factory Tour · Tour
A buffet of creative flavors greets visitors at any Ben & Jerry's location, but Ben & Jerry's includes a tour. You can view a short documentary about the brand's beginnings before being led into the heart of the factory, where ice cream is mixed with delectable ingredients. Sample a scoop of a fresh flavor at the end of your tour. Before leaving the area, take a short hike up the hill to the Flavor Graveyard, where rejected or relieved flavors go to rest. Put Ben & Jerry's and other Waterbury attractions into our Waterbury trip planning site, and watch your holiday take shape.
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Ben & Jerry's reviews

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TripAdvisor traveler rating 4.0
3,493 reviews
  • We have never been here before and stopped in for Ice cream as tours were closed due to Covid We were met by a very knowledgeable young man who knew everything about Ben &Jerry’s. The only...  more »
  • Ice Cream is delicious, but tours are not happening and the gift shop is closed. They are being extra careful, properly distancing, and the employee at the front of line has a wealth of...  more »
  • We didn't want ice cream in Oct. Call me crazy, but I only wanted to see the Graveyard! We went for a coffee afterwards. What fun idea!! Try crazy mixes and flavors and when it bombs bury It! I loved....  more »
  • The tour is a great quick activity with a perfect amount of ice cream to taste at the end. Children under 12 are free, and outside the is a playground and plenty of space to run around. Fun and quirky, with the flavor graveyard and gift shop... I go at least a couple of times a year when we have visitors from out of town.
  • Very cool place to see and visit. Kids will love it! So many flavours of ice cream to choose from, staff were great at handling the crowd of people there. We had an ice cream and then checked out the souvenir shop. Lots of cool Ben & Jerry's souvenirs, from stickers to bowls to writing pads. We bought a scooping spoon, some stickers, bamboo bowls and a patch. We didn't go on the tour, which I think would have been cool to see, maybe next time. The sign on the road is not that big, it's modest, so it can be missed. We got a map from the tourism information centre, it was easy to find from there. Would love to see it in the summer!
  • Great place to visit. Awesome ice cream for all. Flavored ice for people with allergies. Awesome history graveyard of retired flavors. Cool history and neat tour with sample at the end. Highly recommended not to miss this attraction.
  • We went back after some 18 years ....visited from California. The visitors center got a bit of a makeover but the Vermont charm was unchanged. The kids liked the little movie, the factory tour as well as the delicious use cream. Their sense of humor remained unchanged!!!!!!!
  • Just the best tour I've ever been on. Even the sample during the tour was bigger than expected. And the gift shop had some interesting stuff. Not to mention the ice-cream in their shop tasted better than any I've had before. Getting to the graveyard in the ice was tricky...

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