You have 2 trips in progress.   See all
Trip Planner:   USA  /  Vermont  /  Waterbury  /  Ben & Jerry's

Ben & Jerry's, Waterbury

3.6
#1 of 72 in Tours in Vermont
Factory Tour · Tour
Create an itinerary including Ben & Jerry's
A buffet of creative flavors greets visitors at any Ben & Jerry's location, but Ben & Jerry's includes a tour. You can view a short documentary about the brand's beginnings before being led into the heart of the factory, where ice cream is mixed with delectable ingredients. Sample a scoop of a fresh flavor at the end of your tour. Before leaving the area, take a short hike up the hill to the Flavor Graveyard, where rejected or relieved flavors go to rest. Put Ben & Jerry's and other Waterbury attractions into our Waterbury trip planning site, and watch your holiday take shape.
Improve this listing »
Create a full itinerary - for free!

Ben & Jerry's reviews

Rate this attraction
TripAdvisor traveler rating
TripAdvisor traveler rating 4.0
3,558 reviews
Google
4.4
TripAdvisor
  • Visited on a rainy morning. Beware of slippery mud near flavor graveyard when it’s raining. My son slipped and fell in the mud. The tour was informative but short. (7 minute movie, seeing the... 
    Visited on a rainy morning. Beware of slippery mud near flavor graveyard when it’s raining. My son slipped and fell in the mud. The tour was informative but short. (7 minute movie, seeing the...  more »
  • We arrived on a mid week Thursday during "stick season" in Vermont. I made tour reservations online for 11:15-but the day we went we probably could have just walked in for a reservation. Since we... 
    We arrived on a mid week Thursday during "stick season" in Vermont. I made tour reservations online for 11:15-but the day we went we probably could have just walked in for a reservation. Since we...  more »
  • We enjoyed seeing the full range of flavours on offer and the statistics of how they perform in each part of the world. 
    We enjoyed seeing the full range of flavours on offer and the statistics of how they perform in each part of the world.  more »
Google
  • This was high on our list of to-dos in Vermont, but to be honest, I only think it's worth it if you're doing other stuff nearby (like visiting the town of Stowe or the Cold Hollow cider mill). The shop is cute and has a lot of ice cream options, but you can still get that in downtown Burlington. You'd come to the museum to learn more about ice cream and how it's made, but the factory tour is very very short, and you see machinery, but not really much of the process itself. We also watched a 10min video about B&Js history, which is interesting, but I'd rather watch that on my own (without making the long trip there). There is an additional thing to see here, which is an ice cream cemetery. 🪦 The idea is interesting and funny, they have a sign for some of their popular ice cream flavors that got discontinued. All in all, if you're a big fan of B&J's, I'd say it's worth going to see. If you're just curious about ice cream making, I don't think it's worth going. We still got some cute and funny photos and tried some ice cream, so not a wasted trip.
  • I was really excited to visit this factory and we even got lucky and scored an experimental tour of the facility on the day of our visit. The tour was very informative and we had ice cream samples as we went from one room to another. It goes without saying their ice cream was fantastic. I have many fond childhood memories associated with Ben and Jerry’s and it was great to finally see this place. The founders of the company do a lot of good for the world. It’s also funny to see the flavor graveyard. I would definitely recommend to check it out if you’re in Vermont!
  • They're testing out their tours again after being closed because of COVID. I'd say the tour wasn't particularly worth it for the price, but the gift shop was nice to get some souvenirs. Everyone working was friendly and helpful, though. I appreciated the puns. The tour has a video, a small sample of cookie dough, an overview of the manufacturing line, and a small sample of ice cream. Save your $6+ fees for a whole ice cream scoop at their scoop shop instead. If you've never seen any factory before this could be worth it. I've seen plenty of factory tours and actually worked in a food manufacturing plant before so I thought this tour was a miss. Their flavor graveyard is funny (absolutely shocked Georgia Peach wasn't more popular) and they have a great playground for kids.
  • This was an awesome experience! The ice cream, cookie dough, whipped cream, and brownies were all so fresh! Hands down the best ice cream I’ve ever had! Lots of cool history, and the Flavor Graveyard is such a jazzy idea too! Friendly staff, and chill environment. I went on a weekday so it’s probably busier on other days, but while I was there it was super relaxed. Highly recommend!
  • The original factory! I’ve visited in the past as a kid so it was nostalgic to come back to this place :) If you are looking to do the factory tour, make sure to buy the tickets online before heading over there! I bought tickets the day of, but it’s definitely better to get ahead of it. The tickets were about $6 per person, so it’s not too pricey. Also, note that this place is not super close to Burlington (about 30-40 min with traffic). The tour is only about 20-30 minutes long, which consists of a movie, factory glimpse, and an ice cream tasting (not a flavor of your choosing). They have a great souvenir shop and a scoop shop outside. The ice cream line was very very long when we went, so be prepared. Overall, it’s a cool experience, but not worth going out of the way to get there. If you’re a hardcore Ben & Jerry’s fan, this is definitely worth the visit.

Plan your trip to Waterbury

  • Get a personalized trip
    A full day by day itinerary based on your preferences
  • Customize it
    Refine your trip. We'll find the
    best routes and schedules
  • Book it
    Choose from the best hotels and activities. Up to 50% off
  • Manage it
    Everything in one place. Everyone on the same page.