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HALL Wines St. Helena, St. Helena

4.0
#4 of 55 in Wineries in St. Helena
Winery / Vineyard Food & Drink
HALL Wines St. Helena is located in St. Helena. Using our world travel planner, St. Helena attractions like HALL Wines St. Helena can form part of a personalized travel itinerary.
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Reviews
TripAdvisor Traveler Rating
437 reviews
Google
4.1
TripAdvisor
  • We had a great tour and Tasting with Tom our tour guide at Hall. The property is beautiful with a lot of whimsical artwork. The staff is very warm and friendly. Very hospitable. I love these cabs and ...  more »
  • What a great venue for a tasting. $40 each was well worth it for the wines that we sampled. Great tour of the winery with a very knowlegable guide. It really was a top notch experience. Really profess...  more »
  • Visited this very pretty winery today Had some really great wines. The grounds and views are spectacular. Was treated to one of their top wines. Thanks Dan! Highly recommend you add this spot to your ...  more »
Google
  • I was very excited to come here with family that were visiting from Southern California. Upon arrival I received the worst customer service I could imagine. We had a large group with multiple Members for the winery. Half of the group were in the lawns while the those of us who drank wine sat in the members only. Upon my arrival and before even entering I was told that I couldn't go to the members section because there wouldn't be any room. It was an EXTREMELY warm and sunny day and I was carrying a 2 MONTH old. When I walked back I noticed at least 8 large tables open and my family was only using TWO. The temperature difference compared to the lawn was very noticeable, and felt about 10 degrees cooler. I could understand the attitude and rude looks I received if we were rowdy, and loitering without purchasing anything. But we ordered at least 10-12 bottles of wine. When the grounds were closing, they did not politely let us and other guests know. We were harassed and given attitude when we requested to at least take a family picture. The most aggravating part was the fact there were WHITE guests sitting in Both the lawn and members area that they did not request to leave once "closed". Watching them laugh, mingle, and enjoy full glasses of wine while we were getting glares, and rude attitudes made me feel that they were being RACIST. Our family was well behaved, cleaned up after ourselves, and spent A LOT of money. We did not deserve such poor customer service.
  • This place has no indoor seating arrangements for non-wine tour visitors. The folks at the front desk seemed friendly at first but, they were extremely unwilling to let us use a lawn umbrella after their closing hours on a hot summer afternoon. That seemed rude. However, a brownie point- They have a great piece of art stitched using silk and gems in their reception area!
  • We let them "win". I refused to leave until someone at least acknowledged us in the tasting room full of staff. My husband kept insisting they didn't want our money and we should leave. We were willing to spend money and join the club like we had at other wineries earlier and I thought, "Surely, they want money." The first staff member we came in contact with was on her cellphone(I was willing to look past this because my husband and I both own businesses and employees have a hard time departing from their cell phones). However, it seemed to be the mentality of the place. We waited at the tasting room bar for 20 minutes and then left. No one seemed to care. We will not buy Hall wines at liquor stores and we will be sure to tell our friends.
  • My husband and I are members and very big fans of their wine - never disappoints! However, this weekend his business lost a star for us because we called to set a cave tour at their Rutherford location. The rep confirmed the 2 pm tour at Rutherford specifically and we re-arranged our weekend plans and drove out for over an hour to arrive on time at the location. We were not greeted in person and told we were book for a tour of their St Helena location. We did not arrive on time for THAT tour, obviously as it was scheduled for 2, and just picked up our membership wines. I think the customer service was lacking in this case as we dedicated an entire day essentially to this venture and obviously somebody made a mistake, as I repeatedly stated which tour we wanted to reserve over the phone. As a member I would expect higher accountability from a business of this caliber.
  • My favorite winery on the tour! The art was incredible, our guide was great, the wines impeccable and the grounds stunning. Definitely on my list to revisit.

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Where to stay in St. Helena

Because St. Helena is nestled in upscale wine country, most people who visit have no intention of roughing it. As such, the city sports a number of luxurious hotels. Several boast restaurants, hot tubs, and swimming pools; however, keep in mind that those with extensive grounds tend to be farther away from the main street. Budget-conscious travelers can find some more basic motels (looking farther out of town is a good way to save a few dollars). However, those staying on the outskirts should be aware that parking--particularly during high season--can be challenging in the city.
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