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Pythian Castle, Springfield

(3.1/5 based on 190+ reviews on the web)
Pythian Castle is located in Springfield. Arrange your visit to Pythian Castle and discover more family-friendly attractions in Springfield using our Springfield vacation planner.
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Reviews
TripAdvisor
  • This place was really cool and interesting! It's haunted, they say. We took the Saturday night ghost tour. It's about an hour long and you get to go all over the castle and even through a tunnel with ...  more »
  • We went to the castle it was very neat and informative. The lady that runs the tour is the owner and she and her daughter live there. She has found out a lot of the history about the castle. About whe...  more »
  • My sister and have lived locally for years but had never seen the castle. We decided to go check it out yesterday and we're pleasantly surprised. We had no idea the 100+ year old castle had such a div...  more »
Google
  • The castle itself was pretty impressive and interesting. The tall lady leading the tour was very nice but the short lady we seen toward the middle of the tour was extremely rude. Literally yelling at our group at times telling us to hurry up and get out of certain rooms because we were in them too long. Also, she even shut the lights off in a room while 4-5 people were still in it looking around as she asked if anyone else was in the room. Just very rude. Other than that it was a pretty good experience
  • BEAUTIFUL CASTLE! Restored very nicely! It definitely has a lot of potential! while she was incredibly nice, our tour guide was not very concise. she rambled and repeated a few times, and more than once It got pretty confusing. They could definitely benefit from a better tour guide! I do plan on returning in the future though.
  • I have not been to this castle, but was very interested before I read the reviews. Look, I can understand from an owners or managers point of view that you are going to have some people who mean to intentionally not follow rules, disrupt, or disrespect your place of businesses, and I understand it can be frustrating and gets old! However, from some of these peoples reviews whom have had bad experiences with "rude" and "unprofessional employees" you can obviously tell they may have gotten confused and/or just wanted to ask a question. Do you guys not think that every other business goes through the same thing? That's the price you pay for working with the public. Why should decent people who just wanted to ask a question have to pay for some bad experience you had at your business in the past? That's not far! I mean, look at Wal-mart. I'm sure they deal with much more than you guys and still have the decency to be nice. Of course they have the customer service training and skills. Maybe that's what you guys need. These reponses that you have are poor too. They seem to be you just defending yourself and not seeing the customers side of it. It's just sad. You should really be careful if this place is your livelihood.
  • Wow....I was thinking about looking into doing one of these tours at the Pythian Castle since My family spends several weekends every year at the Crescent Hotel in Eurecka Springs. So, naturally since I've lived here 22+ years and have grown children I thought it might be fun. But after asking around and reading the reviews and the defensive rebuttals or responses from the owner I am now reconsidering. Sounds like there is definitely a problem with communication and business marketing of this place that causes unnecessary miscommunications. In this day in age people don't have time for this type of disorganization. I was curious as to how one finds the correct information about this place, exactly. Is the a phone number you call, is there a specific person that deals with interested individuals? If so, would you kindly respond and let me know.
  • Just came back from the Valentine's Day dinner and dance date night. We thought that the staff was friendly, we enjoyed the food, and we enjoyed the brief dance lesson; however, there were a couple of elements that would have made this experience a 5-star experience. First, the bar was pretty limited; visitors had a choice of Bud Light, Miller Light, one of three Mother's beers, wine or soft drinks. My husband went to go get wine for me, and discovered that the bar did not offer a rose or blush. Selection would have been greatly improved with a few top-shelf liquors to make cocktails with. People who chose not to consume alcohol or soft drinks were limited to coffee or water. Including tea (sweet and/or unsweetened) would round out the selection nicely. In a dinner theater setting it is customary to offer a beef, chicken, or fish dish. Asking visitors for their preferences when reservations are made would make this feasible and a better experience for visitors. We did not get a choice, all visitors were served chicken. Also, while yummy, the dessert offered was not as elegant as I thought it would be; chocolate/raspberry cheesecake or chocolate creme brulee might be more appropriate choices. The music that we were greeted with was more classic and timeless. We expected more 1920's to 1940's music; think timeless and big band, which would fit the setting a bit better. Unfortunately what we got was an overwhelming number of slow country music songs to dance to. Not a bad experience, but my husband and I were expecting something a little different. Probably won't do this again next year, but it was worth trying once.