Brown's Oakridge Zoo, Smithfield

1.9
#12 of 12 in Zoos & Aquariums in Illinois
Brown's Oakridge Zoo is located in Smithfield. Use our Smithfield trip itinerary planner to add Brown's Oakridge Zoo and other attractions to your Smithfield vacation plans.
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Brown's Oakridge Zoo Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 3.5
26 reviews
Google
3.8
TripAdvisor
  • This is pretty much just a bunch of animals in cages in a trailor's back yard. How they haven't been shut down for animal abuse I will never know. When we went it was an extremely hot day and we witne...  more »
  • I think you can't go with the regular zoo environment expectation. Not sure how they got a zoo designation. They rescue animals with very little funds. Yes it is a little sad and they could definitely...  more »
  • After paying nearly $70 for my group of seven people I had expected a more pleasant experience. The staff were extremely rude and unfriendly. The animals enclosures were small and dirty (beyond what a...  more »
Google
  • R…U…D…E!!!! If you’re looking for a friendly customer service experience you’d be better off heading to your local drivers license bureau or IRS office. If, on the other hand, you love a litany of rules barked at you by staff who seem to forget its families like mine who paid them nearly $100 for a 45-minute tour of a dirty farm, then this place is for you! What this place lacks in clean facilities and quality animal care they totally make up for with rude and unfriendly service! My family and I left VERY dissatisfied and unimpressed. The moment we got out of our vehicle and approached the “ticket counter” we were “greeted” by a smile-challenged woman who forgot to say something like, “Hey, welcome to our “zoo”! We’re so glad to have you!,” and instead began reciting the long list of all the things “guests” are NOT allowed to do, the places they’re NOT allowed to walk or stand, the pictures and video they’re NOT allowed to take, and essentially, the fun they’re NOT allowed to have. After listening to the rules we proceeded to pay for our tiger-handling experience. Because we had seven people in our group, we were informed that the cut-off is six people and we either had to make someone sit out (sorry grandma) or pay another $20 fee. After receiving our unfriendly “welcome” and the extra cash had traded hands, we proceeded to our tour of an overall dirty and unsightly “zoo” where we got to view animals that for the most part seemed to be poorly cared for. The tour did not take long (as there’s not much to see) and soon it was time for our first group to enter the tiger petting area. After hearing another session of even more CAN’T DO’s our first group began to enter the tiger-petting area. It was at this point that other rude staff questioned why our group wasn’t coming in together. When we explained that we had been forced to pay for an additional tiger-touching experience because our group was too big, they told us that we were only paying for a 2nd camera to be used and that the whole group could come in at the same time. When my mom asked a simple question about whether or not the tiger’s parents were on site, one of the staff members rudely replied, “Someone wasn’t listening,” instead of simply answering the question (sorry grandma). The entire time we were in the tiger-touching fence, our group was constantly being barked at by the two gals about all that we were doing wrong and the rules we were breaking. The tiger cub we got to touch (with a lot of rude coaching from the staff) was adorable and the ONLY redeeming quality of an otherwise disappointing outing. We will definitely NOT be returning to this place as the local drivers license bureau is much closer and less expensive.
  • I don't need words. Look at the pictures posted in October 2016 by other users. These animals are in pens the size that I would feel bad keeping my dog in. Even if these people mean well, if they cannot afford to treat animals right, they should not have them at all. If I adopted 20 kids but then could barely keep them clothed and fed, would people be saying "Oh she's doing such a great job she cares so much?" No. They would call me a disgrace and take the kids away. Same here. And people say "Oh but you get to play with baby animals you can't do that anywhere else!" Exactly - why do you think that is? Because qualified experts who care about the animals consider it bad and dangerous for the animals and the people to let wild baby animals and humans interact. If you think your selfie is worth harming an animal, that is your choice, but I hope you will consider what you're supporting here when there are real places protecting animals that could use your admission fees.
  • Our family had a great time here. Spent a couple of hours looking good at the animals. Would have been 5 stars but the only restroom was a port a potty although it was a very clean one. A great price for a family getaway.
  • Great experience for my grandchildren. Nice relaxed atmosphere with very courteous tour guides. The animals looked healthy and happy. Got to hold two tiger cubs great experience. very close up experiences with the animals.
  • Animals looked unhealthy and it took 4 hours to see the cubs for 5 minutes. No restrooms or trash cans

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