Woodfield Shopping Center, Schaumburg

4.1
#6 of 10 in Things to do in Schaumburg
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Woodfield Shopping Center Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 4.0
113 reviews
Google
3.9
TripAdvisor
  • Large, clean, bright and spacious place for shopping. Mostly American brands, good real discounts and ice customer service at the of the stores.  more »
  • I've been coming here for years, and the excitement and shopping aura of Woodfield has never faded away, there's always something fun to do everytime. At Woodfield, they have a store for everyone and ...  more »
  • We had an afternoon where we had absolutely nothing planned, so I was roped in to driving to Woodfield Shopping Center to partake in an afternoon of shopping. To be fair, I'm not a shopping person, bu...  more »
Google
  • I love shopping at Nordstrom! The sales people are always kind and helpful. They know the products they sell. Do you want something specific? If it is not in store they will order it.
  • Good Shopping Mall with all the stores and brands that we can think about. It's huge... I think it's one of the top 5 or top 10 largest mall in US. Restroom facilities are ridiculous and very less considering the options. No Food Court as such, some small food chain and few good restaurants scattered throughout.
  • Normally I have had good experiences while Nordstrom, however, it has been several years since I have visited this department store. I realize it is an upscale store but have always had good experiences with the sales people, until yesterday. I made the mistake of going to the lingerie section to find a new bra. The woman who was "helping" me kept looking at me like I had 2 heads when I explained what I was looking for. Then she brings me a $70.00 bra while I can hear her talking about me to the other saleswoman. Bra shopping is tough enough so I quickly scooted out of the lingerie department, went to another department store and found 2 bras, no problem or embarrassment. At the end of the day Nordstroms is just another department store, not the end all be all of department stores. I also feel that when I stepped into this store yesterday I should have either worn my fur coat or my uggs, ooops, neither of which I have.
  • Always first rate quality goods and first rate customer service. I took advantage of the 10X points today. Score!
  • I came in today to get 5 pairs of pants tailored which I bought from Trunk club. The sales advisor working in the men's suit section brought me to the dressing room and told me to wait for the tailor to come. I tried on my pants and the tailor asked me if I bought it at Nordstrom. I told him I bought it from Trunk club( which is owned by Nordstrom). He told me that since I didn't buy it at Nordstrom he would have to charge me double at $56/pair! I thought he was crazy. I asked him why are you charging me double when I bought it from the same company and the same product. Nordstrom even allows you to get points on your Nordstrom card at Trunk Club. I would think you would get the same benefits and tailoring rates but clearly not. The tailor said it's my managers call not mine nothing I can do about that. The look on his face just had " I don't really care" all over it. The other sales advisor said he had no idea about this policy. Neither of these guys seemed like they wanted to help me out. I even tried to negotiate since I brought in 5 pairs of pants. I was pissed and took my business to another tailor in the mall. Way to go Nordstrom, great way to treat a loyal rewards customer.

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