Maui Sands Indoor Waterpark, Sandusky

I think 1 star is too much. We get there and 3 of the 5 bathroom stalls in the women's bathroom were down, the water was so cold my toddler's lips turned blue (later to find out their boilers have been down for MONTHS). How do you not have warm water and not post about that on your site? We couldn't even enjoy the water park because the water was way too cold for my baby. Then, the fire alarms went off and we weren't allowed in the building for hours after, because a kid snuck into a construction zone and played with a fire extinguisher. Yes, he child should have been supervised, but how can you have construction zones accessible?? I've tried to contact the staff via phone and email regarding our "stay" and i haven't gotten a response back in almost 4 days. Wallpaper was peeling off of the walls, the sink had hair in it, and the air conditioning wasn't functioning properly. Nothing about this place was family appropriate, especially with a toddler.

The water park is small wish there was more do at the water park. There's only 4 slides and a lazy river. Probably more fun for little kids than adults. Not much for an adult to do there. Better off at another water park. But it was my first time so now I know. I probably wont be back I'll go to another water park. The room was okay nothing fancy. But when it hits 11 they wanna clean ur room right way so I guess u gotta be up and ready for it. The staff is nice the bar was good wish it was bigger and had another person working there because at night the adults like to go there before the bar closes so it ended up being packed.

This place is terrible. From the bunk beds almost collapsing, to the filthy room, to the housekeeping not providing service to the restaurant unable to get food out when you’re the only table to the pool towels the size of a face towel. I was concerned when we pulled up and saw “under new management”. I thought OH BOY. Well- we should have stayed elsewhere. I would not house homeless people here. And to add- yesterday I begged to have my room cleaned. It was never cleaned. Now towels. No wash rags. This morning we went to enjoy the “breakfast”. It included things like donuts, regular coffee and milk. I went to the front desk and asked for water. They pointed me to the water fountain and said we don’t provide water”

This place needs updating terribly! And staff that actually care about their jobs! At the water park, one of the girl guards I watched literally take a nap while supposed to be watching the lazy river. The slides are leaking and drip everywhere looking like they're about to fall apart any second. The liners in the pools and hot tub are peeling off. Peeling paint and broken arcade games. We stayed for 2 days and when they did come "clean" the room, if you even want to call it that, all they did was put towels and toilet paper in the bathroom. Didn't vacuum, didn't make the beds, didn't dust anything. Needless to say I most likely won't be returning and will tell other people they probably shouldn't either. At least it didn't have bed bugs....

This place definitely needs some attention. The water park area definitely. I am not sure what the guidelines for these places are, I definitely seen some questionable things. Paint and a pressure washer go a long way. The bathrooms were very bad. Every one I went in to had clogged toilets and smelled very bad. Not enough rafts for slides, the ones they had needed more air. Very disappointed.