Provenance Vineyards, Rutherford

4.3
#16 of 20 in Wineries in Rutherford
Provenance Vineyards is located in Rutherford. Put Provenance Vineyards on your schedule, and learn what else deserves a visit by using our Rutherford online road trip planner .
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Provenance Vineyards Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 4.0
63 reviews
Google
4.3
TripAdvisor
  • My wife and I celebrated our 25th anniversary in Napa in December 2017. I wish we had celebrated ALL of our anniversaries over the past 25 years there! We were referred to Provenance by our tour guide...  more »
  • We were welcomed upon arrival at this beautiful establishment. We were hoping for a tour, but it appears to be just a tasting hall. Our concierge (so to say) was very accommodating and brought out a m...  more »
  • The service here was hands down the best we had all day. This was our 3rd vineyard of the day. Our server was very interactive, knowledgeable, fun and just made the day. The wine was wonderful and the...  more »
Google
  • Beautiful location and great wines. We took our picnic and ate outside. Staff were wonderful, especially Paris and Jady. Highly recommend the reserve wine tasting!
  • Great wines, great service by Stefanie. Would highly recommend visiting. thanks
  • Great tour, Leon provided info on the wine making process that none of the other wineries had. The wines were also excellent!
  • Absolutely my favorite wine and favorite vineyard. To the gentleman who said they are out to rip you off, I have been a member for going on 7 years and have never had a single issue. They are actually one of the few vineyards that the wine club coordinators answer the phone immediately. LOVE THIS PLACE. Sometimes when "we" (third person) visit Napa and join wine clubs, "we" have been sipping the sauce and perhaps don't remember what club "we" joined. :)
  • The worst business I have ever dealt with. They decided to change our membership the day before it shipped to a more expensive one.$125 more than what we signed up for. They have gone into our account without permission and changed our settings multiple times. We then contacted them as to why and they said that is what you signed up for. Funny because my wife doesn't even drink that type of wine you switched me to. We finally agreed to ship the wine back when they provided a return shipping label and they would refund our credit card. It has been a week and a half and no return shipping label. called today and they said it was never requested. They are the worst company to deal with and have the worst customer service. The manager will never take a phone call or call a customer back. We were willing to sign up for a different club but I will never do business with them, visit them or recommend them to anyone. I requested the paper work when we signed up for the club and they cant provide it. They are all liars and thieves. They will change your membership without letting you know and then you are stuck with it. The wine is good but the people that run it have no idea about customer service or how to run a business. Run run run cancel your membership because they will rip you off!!!!!
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