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CoCo Key Water Resort, Rockford
(1.4/5 based on 170 reviews on the web)
CoCo Key Water Resort is located in Rockford. Plan to visit CoCo Key Water Resort during your Rockford vacation using our convenient Rockford travel itinerary maker.
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Reviews
TripAdvisor
  • This is a great place to go for families in the winter time. Price is the right! We have been there a few times. Sometimes it gets crowded, otherwise, it is all good. 
  • It's was much cleaner than the last time we were there kids enjoyed it and pool is heated I guess they have new management because when we went back 2012 it was shut down by the health department 
  • Water Park was closed end of last year by Board of Health and Safety! They have not made mandatory corrections apparently, as nothing has been in the news for a long time... Hotel is fine! Very popula...  more »
Google
  • Why is there so much hate. This place is amazing! My kids had so much fun!
  • I went to this place in April. One of the worst water parks ever. I got a groupon and it cost me 40 buck for 4 entrances and a $10 food credit. pretty good deal. I had read the reviews on here and was skeptical but tried it anyways. So I get there around 3 pm and walk in. What looked to be a 16 yr old was at the help desk. I showed her my phone with deal and she said oh another groupon. Gave my my wristbands and walked off. Didnt bother telling me about the place (changing area,bathrooms,towels,lockers). I walk up to entrance and no one there to check in with. Me and my wife and two kids start to walk around and start seeing the signage. We see bathrooms are changing area and lockers are right outside of doors. We go inside and change. We come out and it was cold!! I took my daughter (6 yrs old) and son (11 yrs old) to main attractions. I stand around while they play. The place was packed. A lot of dirty people go here, they would finish their food and just leave all the trash on tables, empty water bottles, empty soda and beer cans. Well it was also part of staffs fault. the trash cans were packed to the top!! even had pizza boxes stacked up!!! My kids run around for about an hour. I then go in to water with them at lazy river,what a joke there were about 5-7 tubes available, people were just walking around. Now the water was cold and as you walked to the end there was a huge fan blowing cold air at you!! Ridiculous. I went to my table to dry off and sent my kids to play a little longer. Then the inside light started flickering and started to turn off and on every 5-10 minutes. This was it, I had enough of this place. Who knows if the water was even checked to be at safe levels. Then they didnt supply any towels. Luckily we took our own. Around 5 pm we were leaving. Ohh last part no showers to rinse off . I dont think i will ever go back
  • This place needs new management! There was a HUGE brawl that took place on Saturday there between the staff and customers who were waiting in line. My Father in law was in line along with all of his grand children when this happened. He was not involved but he witnessed the entire thing and struggled to get all of his grandchildren out safe! My son, who is only 5, saw parts of the fight and heard the disgusting things that came out of the STAFF mouths like telling people they were going to kill them and one staff even hit a woman in the face while she was HOLDING HER BABY. My son had nightmares and was talking in his sleep that night saying, "Please don't hurt the baby, don't hit the woman, don't kill him...." I am so disappointed with the way the staff handled that situation. They will never get my business nor my family's until management is changed.
  • Worst experience ever!!!! Do not waste your time or money here!!!!! We checked website all weekend and this morning it was open. We got there at noon and stood outside w a bunch of people and i checked website again and said it was closed!!! We asked at front desk abd after ignoring us for twenty minutes until we all got loud we were told closed due to lack of lifeguards and then it was a mechanical issue!!! Lied to over and over. Horrible customer service!! Where do you go to get somdwhete w these people!! Felt so bad for all these dissappointed kids!!! Argued w them for over an hour!!!
  • I went to this resort on march 21, 2015.. the lifguards where not on point.. an incident happened where a man suffered an seizure while in the lazy river and no lifeguard jumped in to his aid.. it wasn't until people whom where there with there familes having a good time jumped in to help this man whom was underwater for about a minute. Thank God for the people whom where there with there families and nurse that happen to be there with there because who knows what would have came about this situation...