Colonial Shooting Academy, Richmond

4.3
#5 of 9 in Fun & Games in Richmond
Colonial Shooting Academy is located in Richmond. Use our Richmond online vacation planner to arrange your visit to Colonial Shooting Academy and other attractions in Richmond.
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Colonial Shooting Academy Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 4.5
72 reviews
Google
4.2
TripAdvisor
  • This is a great range!! The staff is very friendly and helpful. The ranges are fantastic and they have a pretty good store. They will definitely get repeat business from me. Can not recommend it enoug...  more »
  • This was my third visit and we always go to the range whenever I visit family in the States. The staff are incredibly polite and friendly. It's very clean and tidy and security and safety is taken ver...  more »
  • I have only been to a few shooting ranges before, but this range exceeds all the others in sales, associates, service and range. The Academy consists of 2 ranges and offers rentals, instruction, sales...  more »
Google
  • My husband and I drive 2 hours just to visit this store. The staff is very friendly and knowledgeable. A couple of weeks ago we stopped in. As we were looking around the gun store, we were approached by Tim O. He asked if he could help us. We had previously been looking at buying the Springfield Saint and asked if they had any in stock. They did not but instead of walking away, like has happened to us at some big name retailers, Tim asked more questions. To save all the long details, he spent about 45 minutes with us, showed us several rifles, and even showed me how to properly hold a rifle. We left that day pretty much knowing that we now wanted to purchase an AR15. Today, we went back to make our purchase and were again helped by Tim. He took the time to explain what accessories were the best choice to purchase first. I ended up purchasing a sling and a case. The gun came with a forward grip, which Tim took the time to install based on how I held the gun. He also installed the sling for me. I can't stress enough the great customer service I receive here. You will definitely not get this personal service at the big name stores. Thank you guys at Colonial! I couldn't be happier and more confident that I purchased the perfect gun for us!
  • We've been here several times and always enjoyed it, but I really have to applaud your customer service! I wanted to get my husband a gift card for Christmas and planned to stop by, but realized it wasn't going to happen. I bought one online, and asked in a message if they would mail it that day. They processed it and got it in the mail immediately - as in, within minutes. I got it in plenty of time for Christmas, and I really appreciated how efficient and helpful they were!
  • EDIT: After receiving communication from Colonial I am changing my rating. Thank you for addressing this matter in a timely fashion. I've been coming to Colonial for about a year. In that time I have had only great experiences, not tonight. Sure the range was awesome, as usual. After I left the range I was looking to pick up an extra magazine for my H&K VP9 SK (bought there instead of on the net way cheaper. Why, because I like to support local businesses). Normally as soon as you walk onto the sales floor you're asked if you need any help. Tonight was not the same. I found the mags. They were directly in front of the cash register up front. I stood for a minute looking, expecting the 2 employees at said register to ask if I needed any help. Instead they were way to busy looking at the internet trying to figure out what Xbox or PlayStation one of the employees was going to buy for Christmas, for himself. This went on for several minutes. I gave them a chance. I walked around the store for another couple of minutes. No one asked me if I needed any help. I'll keep coming to your range but that Daniel Defense and the Silencer I was going to buy, that business will go someplace else. All because your employees would not get off the computer and help a customer. I don't expect to have to ask for help when employees are sitting on their ass doing nothing. I'm pretty irritated about it. This is the first time I have every been so mad about service that I have written the review in the parking lot of the business before I left.
  • Friendly and helpful staff. Wide variety of rentalable (try before you buy) weapons. Solid selection of weapons for sale at store and online. Several useful accessories and gunsmithing. Very good range experience with programmable targets. Tactical range is available for additional training and exercises (I have not tried. Need training certificate beforehand.)
  • Been to many ranges in other states, Colonial ranks one of the best in safety and in customer service. All you need to do is ask for help. The Range Safety Officer went above and beyond. My first visit....but won't be my last

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