Keller Auditorium, Portland
Categories: Architectural Buildings, Theaters, Concerts & Shows, Tourist Spots
Keller Auditorium is located in Portland. To visit Keller Auditorium on your trip to Portland, use our Portland family vacation planner.
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we "had to" take the grand-kids to "the Wild Kraats" and it seems the little ones enjoyed it. All we could afford was upper/upper/top balcony -- and it's scary to think one would have to pay $200 + / ... read more »
We went to see the play The Lion King. The story and acting was great. The sound system was terrible. Was not clear. Crackley. Will not return to the Keller until they replace the sound system!
Grandchildren attended an event at the Keller Auditorium and loved the experience! The ages were 6, 6 and 10 so their sizes were smalll as they are young and little people. We enjoyed the fact that bo... read more »
I went and saw The Lion King recently and I LOVED the show. This review has nothing to do with the show. I have been coming to the Keller Auditorium since I was a child, I've lived in Oregon my whole life and I believe the first show I ever saw there was "Cats". Since then I have seen numerous musicals and shows at the Keller. Anyways, never in all the years I have attended were my seats so uncomfortable. I don't know what it was, but they were hard and piercing. They were absolutely tiny as well. My mom was very uncomfortable too. I deal with chronic back issues, and the seats were so bad they put me out for the rest of the night and the day afterwards. What happened? Did they add newer cheaper seating? My mom commented as well she didn't remember the seats being that horrid. Also, the lady who handed us our program was a bit rude and wouldn't give me my program. My mom had to go back and ask for one for me. Not sure what's going on maybe the Keller Auditorium only cares about money now and now about how people's experience is.
This is the second performance we have attended at Keller. We tried it some time ago and decided we would not return because of the terrible sound. The performance was over-amplified, causing distortions and ringing in our ears. After several years, we tried it again. The Lion King was delightful, except again, the sound detracted tremendously from our enjoyment. Even our granddaughters complained about how loud the baboon was. A sound technician should sit in the back of the main level to appreciate the audience experience.
Saw the Lion King here and it was amazing. However, I ran into the world's rudest usher! On Aug 20th, 7:30 pm, in the 1st Balcony, Aisle 2, she was older, had salt and pepper hair and red glasses. When we first walked into the auditorium, she was blocking the entrance with her back to us. We waited a couple min and nothing changed, so I politely asked her if we could have a program. She snapped at my mother and I, telling us she had a situation and we needed to wait. So we patiently waited some more, whatever situation was happening apparently resolved itself, and she turned around. She said here, and gave us our programs. No apology, no helping us to our seat. Nothing. Her tone was really awful. So I stupidly decided to find her out in the hall before the show started, and calmly tell her that I felt I was treated in a rude way. Maybe she has a thing against younger-looking people or her life is just super awful, but she totally snapped at me. She asked why I thought she was rude and I tried to tell her the above paragraph, but before I could finish, she totally interrupted me and started talking over me! She said she is responsible for seating 400 people and when there is a situation (whatever that means) she has to resolve it. So I started to tell her I couldn't see the situation because she was blocking the entryway to the seats and she could have simply said to hold on one second in a polite way, but she cut me off and just kept talking over me. So when it became clear she was just going to talk over me the whole time, I straight up said, 'Never mind. F*** it. I'm going to go watch the Lion King.' Not even yelling or anything. But instead of letting me go, she says, 'Oh really? F*** it, huh!' And she starts following behind me as I headed back to the entry way of my aisle! She kept yelling at me as I walked back, so I finally turned around and said , 'Stop! Stop talking to me,' as I opened the door to go back into the auditorium and have a seat. And she kept right on! I heard her say, 'Oh you want me to stop talking, huh?' Now I have worked with the public and in customer service for over a decade. When a customer is upset, you calmly ask them what happened, listen, apologize, and thank them. You definitely don't interrupt them, talk over them, or chase after them when they try and leave! Maybe she is having some personal issues, her partner broke up with her, she has health problems, I don't know what, but she must be pretty sad to get that outta control with a customer. I didn't pay $100 to get yelled at. I try really hard to be respectful to all service workers, because I know what it's like to have people look down on you and treat you poorly in those jobs. There was no excuse for this behavior. She must be a volunteer or related to someone if she acts this rude. Will never return.
This a nicely designed theater. I have been here several times and have had seats in different areas every time; I don't recall ever having a hard time seeing the stage besides one time when an unusually tall long-torsoed man was sitting directly in front. I have enjoyed each outing and look forward to seeing more shows!!!! I do wish they had an easier-to-navigate website as I sometimes get lost trying to figure out what shows may be coming up.
Matias Fernandez Bustos
I went to see the lion king from second floor, Box3. Sound is good and seats are nice, but our view to the scenario was not good. Because of the angle we missed part of the show.
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