Surf Lagoon Waterpark, Pooler

1.5
#6 of 6 in Things to do in Pooler
Surf Lagoon Waterpark is located in Pooler. Put Surf Lagoon Waterpark on your schedule, and learn what else deserves a visit by using our Pooler trip itinerary builder app .
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Surf Lagoon Waterpark Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 3.0
53 reviews
Google
2.9
TripAdvisor
  • I can not even begin to voice how frustrated I have been with this park the past two days. Tuesday and Wednesday I drive almost 3 hours one way to come enjoy the waterpark with my wife and our 5 kids....  more »
  • We took our kids on July 12, 2017 and we were very disappointed with the condition of the park. The pavement was filthy, the pools were dirty and all of the slides were closed. They charged everyone F...  more »
  • This "water park" is extremely small. We went on a weekday and there was almost no one there. That was the only good thing about it. The slides are painful because they are cheap and not well made. Th...  more »
Google
  • I have been each summer since they opened. In the past summers we went a few times. I don't expect to return unless I hear of changes. The price for the amount of things to do just isn't comparable to other parks I can go to in the area. The shorter drive used to appeal to me, but now I think I will just drive that extra. The bathrooms were totally unacceptable and I tend to have grace with bathrooms. I know they can get dirty quickly, but this didn't appear to be touched at all during the day. Disappointed because I have really wanted this to be somewhere I would visit frequently with my boys.
  • First time going as was far from impressed. After my youngest daughter had already gone down the slides multiple times, I was told she needed a life jacket. I asked a lifeguard where I could get one. He grabbed one for me and said here. It was ripped and missing the flotation. I took the life jacket and turned it in up front. The lady I spoke with told me I could just go get one that was laying on the ground. The next 2 I picked up where also ripped open. Not impressed. I asked for a manager to speak with but never got to speak with the manager. Another life guard was instructed to go get new life jackets out of storage. While on the lazy river I never once saw a life guard on the backside between the river and the slides. Serious need to have someone there to watch for issues. The life guards in the pool at the slides never moved. Multiple times people would go under and the life guards offered no assistance. Not sure who inspects water parks for safety related issues but this park needs to be inspected.
  • I have never been here, but read the reviews to see if my grands would like it. I have read hundreds of reviews on hundreds of places and things and I am blown away by these horrible reviews. Never in my life have I ever read such a long list of horribly negative comments on one solitary place. Who owns this place? The owner obviously has had no business education in his/her entire life or if they did they never put that education into play with this place. I will never go here and I only live in Hinesville but I am planning on continually researching other fun places for my grands. This is totally unprofessional and unbelievable. The positive reviews which are far and few between even sound like they may have been written by some of their employees.
  • Won't be going back. We went for the first time and wasn't impressed. They have 4 slides, a lazy river, and a zero entry water area that leads to the lazy river. That's it. The life vests were awful! Dry rot, flotation foam missing from large sections of the vests, torn and or holes. After going down the slides multiple times we were then told that our 7 year old needed to have a life vest. My husband asked where we could get her one. The life guard wasn't sure and just motioned for us to just use whatever we found laying around. He then spotted one that had been tossed over the rope and handed it to my husband for our daughter. It was beyond usable. My husband addressed the life vests condition to customer service and wasn't treated with any concern about the safety of the vests. The customer service was horrible. We went to buy some (over priced) drinks and mid ordering the girl taking our order just walked away and was gone for a significant period of time. She didn't excuse herself. The life guards weren't attentive. They were talking to each other or carrying on with the people in the water. Safety was not their top concern! Absolutely unacceptable!!
  • My son loves this place. I however do not. It's way too expensive for it's size. Don't get me wrong it's a decent way to spend a day but it's just too small for the crowd it attracts. By far the worst part is the concession stand. It takes forever to get your food. You need to commit at least 30 minutes to standing in line to order and then waiting in a separate line to get your food.

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