Torrey Ridge Winery, Penn Yan

2.3
#10 of 10 in Wineries in Penn Yan
Torrey Ridge Winery is located in Penn Yan. Use our Penn Yan online sightseeing planner to arrange your visit to Torrey Ridge Winery and other attractions in Penn Yan.
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Torrey Ridge Winery Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 3.5
51 reviews
Google
2.9
TripAdvisor
  • If you like sweet wines, you’ll be in heaven here. The place is split between Earl Estates Meadery and Torrey Ridge Winery, and both tasting areas are small.  more »
  • We were in a large room upstairs which was a little hot but ok except instead of a bar there were white folding tables. We saw chairs stacked in the corner so we started to bring them to the table. We...  more »
  • Third Vinicula we choose. A lot of people sitting on the grass, very nice place! Wines with the same characteristic of the wines tasted, are light, do not remain in the mouth, are translucent. Wines to take the afternoon at a picnic!
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  • When someone takes the time to make you aware and make an appointment that more than a dozen women are coming and one is in a wheelchair you should tell them the truth and accommodate them not only for your company and providing excellent customer service (because thats what makes you money and brings repeat customers!) but also because it is THE LAW to accommodate those with disabilities! You should be ashamed of yourself and you should make this right! Because these 14 women were disrespected and kicked out and not accommodated when you were informed one was in a wheelchair you not only lost their business but you have lost all of their friends. This has gone on Facebook, and there's a lot of people not going to buy from you because of this and now you've lost a lot of money!
  • We arrived on time for our reservation, and the staff was both rude and not accommodating to our wheelchair-bound birthday girl. Will never come back!
  • Rude staff, completely unaccomodating. This place is NOT handicap accessible!!! Unacceptable.
  • Rude staff! We had a large party of 20 people. We arrived early for our reservation however we're told to leave after the first tasting because they couldn't accommodate our party for the second tasting due to over booking with another large party. We have had these reservations since September. We were told that they have new management and there was nothing that could be done. The women speaking to us was extremely rude and never apologized! The wine tour was for my friends birthday and definitely didn't receive the customer service I expected. If zero stars was an option that's what I would give! Do not waste your time at this winery!
  • This is both a cider and wine place. HIGHLY recommend. Not only for the wine/cider but also because of the staff. We went in with a larger group and they did their. Eat to accommodate. I know how that is difficult and stressful, but they did it with ease and class, while being excited and friendly throughout our entire stay. The staff themselves will make me return, and buy their products time and time again. THANK YOU!!!

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