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Quail Hollow Resort, Painesville

(2.6/5 based on 45+ reviews on the web)
Quail Hollow Resort is located in Painesville. Make Quail Hollow Resort a centerpiece of your Painesville vacation itinerary, and find what else is worth visiting using our Painesville trip itinerary maker.
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  • Very dirty, I stayed here for three weeks. The sheets were not cleaned on my check in day. Dust on headboard, TV etc. The stairwells were filthy! Leaves littered the hallway. Exterior garbage cans ove...  more »
  • Attended a 90th birthday party in one of the party rooms at Quail Hollow Resort. It was a lovely room, and the wait staff was very attentive and helpful. Dinner was quite delicious, and everyone I spo...  more »
  • Although the resort was decent, I felt that the rooms were dated. I also had a dirty hand towel on the towel rack. That being said, the lobby area was gorgeous. The staff was friendly at check in. The...  more »
  • Seems like this place may have been nice at one point but today it seems very worn down and in need of serious updates everywhere from the elevators that are old and outdated to the rooms. We checked in after traveling 13 hours from myrtle beach and since it had the name resort in the title we assumed it would be a nice place to relax. I have stayed in motels that had better rooms than here. . No joke, we checked in and went to our room which had dirty socks and a small pile of toenails in the middle between the two beds. Completely out in the open. Also there were absolutely no towels of any kind in our bathroom. We called down to try to get some new towels and someone to remove the socks or to try to move rooms. They wouldn't move us and it took 2 calls and 45 minutes to get the towels. Then the person who brought the towels said I guess this falls on me to bring you these. What? It's not my fault there is no towels in my room! It was up to me to move the socks! Disgusting! In the morning there was a beetle or roach of some kind crawling in the bathroom floor. We put the plastic cup on it in hopes that the staff would actually clean it. The pool has no towels to use so you have to bring the ones from your room and the fitness center is compromised of old equipment that is held together with duct tape and rusty. Easy to tell that they haven't been cleaned in some time. If I could give this place a half star I would! They did give us our money back at least. I do not recommend staying here in any capacity.
  • Here with the family after a minor house fire. Just wanted to make a comment on the service or lack thereof. To be clear the front desk personnel are wonderful. My complaint is the non existent housekeeping services. During our stay we did not receive garbage pick up or fresh towels(until I called the front desk and they were brought up right away). So with the basic services ignored, I guess I couldn't expect the room to be tidied or the beds made ,so I did it myself.
  • The main lobby & surrounding rooms were much nicer than those that my coworkers stayed in. It was dated & run down in my building. The staff was helpful & attentive when needed. My overall experience was good, but the rooms could have been nicer.
  • I did not stay overnight in the hotel but I dood attend a professional seminar there. They provided breakfast and lunch and snacks. The food was good and the staff was helpful. The location is right off the freeway tucked into a nice area.
  • Nice facility with indoor and outdoor pool as well as a fitness center. Rooms are spacious, the only issue is the construction around the corner makes getting here difficult.