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Arcade City, Orlando

4.2
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Arcade City Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 4.5
218 reviews
Google
3.9
TripAdvisor
  • Arcade City provides enjoyable experience in entertainment, offering options for the whole family. and all ages. Decorated with vibrant colors, so you can be recognized from afar.
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  • This place was AMAZING. We spent way more time and money here than I ever thought we would and it was TOTALLY worth it. Their games are super unique, fun and of course, addicting!! Like many other pos...  more »
  • Nice little spot on I-Drive. Plenty of games for all ages and reasonably priced for the area. If you are in the Universal resorts area I would check it out.  more »
Google
  • This should have been a 4 or 5 star BUT I will explain that. This is a small arcade but it was a nice one. We enjoyed ourselves. The games were fun and most of the employees were attentive and professional. Some people were turned off due to the size but it had a lot of fun games. People were actually able to use the claw machines and win stuff. So, I found the Wizard of Oz game. If you swipe it once you get a 12 tokens to play, if you swipe it 2 you get a bonus. If you swipe up to 5 times you can 75 plays. So this was great for a while. Then the card reader malfunctioned. It took 5 swipes and gave me nothing. So, I had my husband go ask an employee. So, this boy comes over and I explained it to him and he said they can see that the card was swiped and that it took the money and gave me nothing. They can't add the $5 back on your card but they have something they can swipe. Well he swiped it only once and hit the rapid fire using MY plays, I pointed out that we did it 5 times and that it would give us a bonus. He was real snotty and then told me he would come BACK after I was done playing and do it. So he comes back swipes it ONCE only and ONCE again he uses MY plays smirking. I said wait a minute, you need to swipe it 5 times due to the bonus. He was really rude then saying I wanted something for free. That was it. I was like no, we had $5 taken off our card and you have only swiped it twice. Go and get your manager NOW. I am done with you. So the lady who was manager came up and I explained about the swipes. She looks at him and said I told you that you have to swipe it five times back to back for it to read the bonuses. So after she did it properly and he walked away still I asked her to stay. I told her how he implied we were trying to get something for free when he even said it showed our card was charged for 5 plays and got nothing. How he refused to swipe it the 5 times. How after the two times he swiped it that he then kept hitting my plays and was smirking. I told her that he was rude, obnoxious, unprofessional and needs to learn some manners. I thanked her for her help. She was real apologetic. I guess he was taken into the office. It just left an overall sour note on our time there. I would possibly go back and maybe the experience will be completely different. As for this time, it was a failure due to one employee. We left soon after, we just did not feel like staying after we had to deal with such rudeness. The manager though was very understanding and apologetic. The games were fun and we would recommend to try this place out.
  • Enjoy a lot...are antique arcade...Remember me the 80 playing pac-man, galaxy, king kong a lot of machines and nice bar. Entrance tickets really cheap and include all the games at the machines.
  • We never even stayed because my 10 year old son and I were immediately disappointed when we walked in. Very small. Maybe good for young kids or if you are in the area and have a few minutes to kill. Don't waste your time making a special trip there. I have seen better arcades in hotels.
  • I and my wife were 6 days in Orlando and visited this place at least three nights! Exciting funny games, clean place, very nice location!
  • It's small, not a destination to travel to, but if your walking around stopping by isn't a bad idea. They have claw machines with some cool prizes but they are all E claw machines and winning has nothing to do with skill. They are based on pay out rates so even if you pick the prizes up it will drop them until it's made enough profit. The staff was nice the arcade was clean and they had some decent redemption prizes available. If you are around the area it's good but deffiently not worth a special trip.
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