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Family Fun Center, Omaha

2.1
#12 of 16 in Fun & Games in Omaha
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Family Fun Center Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 3.5
88 reviews
Google
3.0
TripAdvisor
  • My parents were in town and wanted something to do with my family. This was behind their hotel and we found a "groupon". Basically "Chucky Cheese" for teenagers without the mouse. Not good for people ...  more »
  • Iove family fun center always have remember going as a child with my sister and brother and my dad I know I had blast still do family mean the most to me  more »
  • There is something for everyone of my kids to do and enjoy at FFCLXL! The new, updated laser tag is something we ALL enjoy doing. Several of us enjoyed the new soccer mini golf. What a fun spin on on ...  more »
Google
  • A very run down place. Many of the machines are dirty, controllers are broken, the "sword" on a fighting game is just a metal stick with all of the decorative pieces broken off. To make things worse, the place charged our card twice and took forever (over a week) to refund. In the refund process, they zeroed out the remaining $15 on our game cards too (without telling us) and are yet to put the $15 back on our payment method. They did offer to load up new cards for us but it's not worth the drive and there's nothing else I want to do with this business. I don't even want to talk about the buffet - I value my health and well being too much to try anything there (if anything is even available as they run out of food frequently it seems). The owner Tony's excuse for everything is "we are a small family business" and "I can't take care of your issue right now because I'm spending time with family". Of course, MY family doesn't matter, right? It doesn't matter that my husband and kid wanted to use up the rest of the cards and went to the place just to have no balance at all and a line out the door to talk to a cashier. Just awful. We are definitely never coming back. There are tons of better places to go like Dave & Buster's and The Amazing Pizza Machine where you don't feel the need to shower immediately upon leaving. And there are many, MANY fantastic small family businesses in Omaha that aren't dirty and run down.
  • It SUCKS!!! Not enough game selection. Waited for 30 minutes at 5pm for the buffet to get stocked. Because when I walked in, the buffet was empty of food, eating utensils, and cups. One of the stalls in the bathroom was being held on by gorilla tape. No supervision of the games. The experience was awful. And that was the first time that I went there.
  • Absolutely horrible in every possible way. Buyer beware! Food was awful and kicthen area unsanitary. We arrived around noon and there were no plates or cups and hardly any food at the buffet. The cost of the games were astronomical given the quality. Terribly understaffed! There wasn't even a manager to address problems, and the few staff available were not helpful or considerate at all. Long lines and no customer service despite the many breakdowns and problems with their equipment. Some "attractions" unavailable despite buying an unlimited card and no offer of a refund. Not a place for the whole family this center targets preteens.
  • We took our 5 kids here and did the Buffet and the winter package. It's a great place to take kids! They loved the Lazer tag and Lazer games, the rock wall and so much more. The food was being put out fresh but they were a little behind. It was okay though because you can go play and then come back when more comes out. The kids of course want to go back.
  • We came at an in between time, I think. 4:30 it was dead and food was old. They did make us fresh pizza and put out fresh food. My 9yr old had fun running around and playing Lazer tags and games. Adult wise, kinda boring but I think it was just an off time?
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