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CoCo Key Water Resort, Newark

(100+ reviews on the web)
Water Park Water / Amusement Park
CoCo Key Water Resort is located in Newark. To visit CoCo Key Water Resort and get the most from your holiday in Newark, create itinerary details personal to you using our Newark vacation route planner.
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Reviews
TripAdvisor
  • I have taken my family there on two occasions. The first time we had fun but the food was horrible , service horrible, and too crowded to enjoy much. There was a roach or water bug dead in arcade floo...  more »
  • I was very up set with the the service I asked them about bringing up sheets for the couch bed we never got our sheets for the couch bad the food was horrible I got chicken the first set of chicken wa...  more »
  • It's not worth jeopardizing the health and safety of your children! I took my 9-year-old granddaughter to CoCo Keys in Newark, Ohio a few days ago and found this indoor "water resort" so far beyond ho...  more »
Google
  • Checked in and was over charged from the price in the email confirmation I received. Lady at the desk said she could not fix it manager had to. It would not be til next morning. Manager was friendly apologized and said her staff member could have fixed it. Room was clean. The heating was messed up and would not blow cool air only hot. Pool and water park water was cold and the staff let older kids rough house to where you could not put your little kids in the pool at lodge or Coco keys. Then I felt that on Sunday as a paying guest someone who just walks in the door for public swim time should not trump me or other hotel guest by not having to wait in line to get in the water park. I did not like that a party came in for a birthday and the man made it clear he was not waiting in the line like the rest of us. Yet the manager he spoke to accommodated what he wanted and overlooked there guest who paid to stay. I feel that the lodges guest who are paying money to stay there should get an hour swim time before opening and after closing to public swim times. Give your guest something so they know there buisness is appreciated for spending money with your company. Parking for guest is ridiculous. You should have a coco keys parking lot separate from lodge guest. The water park did seem like it was overly crowed almost like a safety hazard in the pool areas. Get some more rafts for your park so other people can rude the water slides or lazy river. Water was extra cold. Are first stay wasn't to bad my kids enjoyed themselves. Better then all the bad experience we had at Fort rapids. Nice quick up the road get away for the kids
  • I would rate the place as a 3.5 star the simple reason being is because it's a nice weekend getaway and the water park is fun also the arcade that they have is also fun took my children to this place today we stayed the weekend at the hotel and got the whole package for the weekend for a decent price $378 for a weekend the only downside is is that there is no free continental breakfast you have to pay for the breakfast good thing that Bob Evans is just right down the road also when I checked into my room maid service done a poor job on cleaning the room bed sheets I had to change myself because there's a pair of women's pajama bottoms inside the bed trash wasn't taken out there was wet towels in the bathroom also it would be nice if the water parks stayed open until 10 o'clock rather than 9 o'clock because everybody that's not a guest at the hotel end up going to the hotel pool after the water park closes so which kind of defeats the purpose of having an indoor swimming pool when it's supposed to be used for guests of the hotel but other than that decent pricing for a weekend getaway
  • I had guest in town from out of state and recommended they stay at Coco Key. I was very disappointed upon my arrival to the room for a visit. The nonsmoking room smelled of stale smoke. The room was very stuffy. We later learned the hotel air conditioning was out. In my experience of traveling normally when things are not up to par compensation of some sort is offered for the inconvenience. No compensation was offered to my friends that were guest of the hotel. It was advertised that room service was available until 11 try to order some food at 10 only to be told room service was closed for the night. I will not be recommending this hotel in the future.
  • 10/10 do NOT recommend. Took a half an hour to get TOILET PAPER. Mark at front desk was as helpful as he could be. Completely under staffed. Bed sheets had white stuff all over them!! Room was not stocked and smelled of smoke in a non smoking area. Horrible stay.
  • This is decent water park for 2-4 hours outing as they don't have much rides. The amenities are ok ok and cafe is not so good as they don't have many options. Not many options for children below 3 years.