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The Shop at NBC Studios, New York City

Categories: Gift & Specialty Shops, Shopping
Inspirock Rating:
3.1/5 based on 180+ reviews on the web
The Shop at NBC Studios is located in New York City. Using our custom trip planner, New York City attractions like The Shop at NBC Studios can form part of a personalized travel itinerary.
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  • So, we had standby tix for SNL. We were told to get there at 9. We got there at 7 and were told we couldn't start queuing. They said, 'go away, relax, grab something to eat'. I said 'when can we start...  read more »
  • The store is disappointing-especially if you're a fan of shows like The Office, Seinfeld or Friends. There is no really interesting items related to these classic programs. Just a bunch of generic memorabilia like mugs, t-shirts and caps ... and all with inflated prices. Don't waste your time here-the Rockefeller Center has dozens of shops and most interesting things.
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  • The last time that came to the shop on the corner of the 30 Rockefeller Plz we find a pretty poor store, which caught our attention. Then we were told that the new store was already inside the building to the bottom, closest to the 6th Avenue.
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  • Over the Easter weekend I visited the NBC store in the Rockefeller Center, being a long-time fan of SNL I took the opportunity to buy a SNL mug as a souvenir I was extremely disappointed when I used the mug for the first time and put it in the dish washer. It went from a red mug with the inscription of SNL on it to become only a red mug. Having paid close to 20 dollars for the mug I was hoping that the quality of the goods would survive a normal washing. They fixed the problem, sent me a replacement, excellent support.
  • I learned from staff in December, 2015 that the NBC Shop at this location is being absorbed into the other NBC shop in 30 Rock. This location only had a few items left in it. The newer location was amazing. There was an area for guests to take pictures with real props from NBC shows. The merchandise was very nice and very expensive. The staff was helpful and nice. It seems that the NBC Shop has invested in scent marketing as there was a very pleasant scent associated with the store.
  • HORRIBLE CUSTOMER SERVICE!!! Ordered items a month in advance of Christmas. Received an order confirmation and 2 of my 3 items were supposed to ship from stock but did not. I recieved no response to my email asking for an update 3 weeks later. And when I phoned I held for 15 minutes only to get cut off; called again and was informed my gifts were all postponed until January and February. Thanks for the update and communication NBC!! One would expect this from some small organization, but of the dozen or so places I have ordered gifts from this holiday season, NBC takes the prize for BY FAR THE WORST CUSTOMER SERVICE EVER!
  • I ordered a mug 2 weeks ago and I have no news about it. On the website they say it is shipped but the ID tracking is wrong... Don't order with them... I lose my time and my money...
  • I used to love this place because it had nice collectibles from different NBC shows. But now it only two types of items; Today show merchandice and candy. What ever happened to this place?
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