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South Street Seaport Museum, New York City

(50+ reviews on the web)
Specialty Museum
South Street Seaport Museum is located in New York City. Put South Street Seaport Museum and other New York City attractions into our New York City trip itinerary builder, and watch your holiday take shape.
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Reviews
TripAdvisor
  • I think I enjoy the atmosphere around the Museum. And nice tours around the exhibits in the Museum are rustic, with good ol' thing, I think. I had visited it before, but a nice ambient atmosphere, good.
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  • after the hustle and bustle of the usual NYC this was a nice low key experience. Coupled with a harbor cruise it was remarkably laid-back day. The harbor cruise was another event but leaves from the s...  more »
  • It is hard to realistically review the museum in its present form - as it was (and I wasn't aware before I visited) so deeply affected by Sandy. I probably would have gone to the area anyway but I wou...  more »
Google
  • Nice to go here at night. Staten island ferry and the subway station are just short walks away. Small museum. They don't allow tripods for your cameras though. View of Wall Street side at night can be awesome.
  • This was a great museum and the tour of the docked ships is very informative! You get to see an old light ship, the Ambrose, and a newly restored cargo ship!
  • very small museum. fun exhibit but it costs too much for the square footage of the place.
  • I booked a Pioneer Schooner Sail for 8.28, which was cancelled (phone message) less than an hour before hand. I was given a phone number to call to speak about a refund or rebook - which is a general number for the South Street Seaport Museum and despite leaving messages - no one has contacted me (it's been almost a week). I have also tried to use the website to email them my information, in hopes of being able to get in touch with someone that way, only to spend time to craft a message, and then for the website to return a "404 - Page Not found " error upon submission. I think the museum is a great institution, however their customer service is virtually non existant. After spending $64 on a sail, and also donating $10 as part of the transaction. I am left frustrating with the experience, and as a result, I cannot recommend it to anyone.
  • Hi ALL, Please be aware that this is a very unreliable organization who we had unfortunate experience with. We reserved a boat ( The Pioneer )for a birthday party a week in advance, and they canceled on us 1 hour before everyone arrived. 25 people came and had nowhere to go with all food that was prepared. And all we heard was ” I am sorry” which really did do nothing. I believe that the captain just forgot to check the condition of the boat on time and did so an hour before the party and then called to cancel. The party was spoiled, and the refund was issued to the wrong card. This is the most absurd customer service I have ever experienced with in the USA. Very unreliable, and in addition the refund was issued to the wrong card speaks about how unprofessional the staff is. Do not use their services.