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Lord & Taylor, New York City

Categories: Department Stores, Shopping
Inspirock Rating:
4/5 based on 150+ reviews on the web
Lord & Taylor is an upscale specialty department store that has built a reputation for attentive

customer service and high-quality merchandise focused on apparel and accessories. Founded in

1826, Lord & Taylor is America’s oldest department store and one of America’s premier retailers.
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  • We passed by this department store and decided to have a look. it was really big with everything you might want to shop. The staff could be more friendly though. 
  • Great option for bargain to high end shopping. Most brands are represented at Lord and Taylor. Easy to navigate with plenty of elevators and escalators in the building. Awesome location as it is on 5t...  read more »
  • Helpful and frinedly staff,huge choice of wares.By the jewellrey sections its easy to hunt for bargains,many price ranges and diff wares to choose from.gave automatic tourist 10 % discount without me ...  read more »
  • Lord & Taylor should take a look at their customer service. Some of their staff members are wonderful (the menswear/suit guys are good-natured and professional and always have good suggestions) but the cosmetics people are ruthless and I had to escape from the store after being cornered by YSL people trying to sell me hundreds of dollars worth of skincare I didn't want or need. The womenswear people generally ignore me and trying to find anything is a nightmare.
  • Lord and Taylor was a very nice shop. Until I wanted shoes in my size (6.5). They didn't have shoes in that size. I had to go to the children department for that..... I'm 18 so we did not go there with obvious reasons. Apart from that the shop looked very nice and had a wide selection of clothes and shoes. ---6/10---
  • A slightly better shopping experience then Macy's (which is hell on earth!). Decent range and the store is fairly well laid out. Don't expect good (or any) service though.
  • It's Lord & Taylor on 5th Ave - and for the vintage feel alone it's a good experience. But in my trips, the classy old school department store feel is usually a dwarfed by the less-than-classy chaos of a modern department store. Maybe early in the day is better, but by 1pm merchandise is often strewn about, and not just in the over-crowded perfume section.
  • Discounts to be had on designer brand products.. men's wear is on the 9th and 10th floors (take the elevator or the escalators)
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