Trip Planner:   USA  /  New York State  /  New York City  /  Shopping  /  Lord & Taylor

Lord & Taylor, New York City

(170+ reviews on the web)
Department Store Shopping
Lord & Taylor is an upscale specialty department store that has built a reputation for attentive

customer service and high-quality merchandise focused on apparel and accessories. Founded in

1826, Lord & Taylor is America’s oldest department store and one of America’s premier retailers.
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Reviews
TripAdvisor
  • I cannot believe that in this day and age of so much competition, Lord and Taylor is sub par. The website experience is good but the checkout process is horrendous. It accepted my information then mov...  more »
  • Love Lord & Taylor so much more than Macys. Store has a better layout and had more than adequate staff. Much more pleasant to shop here than at Macy's.  more »
  • L&T was not staffed appropriately to handle all of the customers. Trying on and then buying shoes was challenging. Staff was not friendly and acted like they were doing you a favor serving you.  more »
Google
  • Cool store. Great service! Great buyers. I wish they had big and tall sizes.
  • Lord And Taylor. Great experience. Sales force very knowledgeable and patient. Great sales everyday.
  • For quality, selection and range of product, this is my favorite bricks and mortar apparel store. It met the need when hunting for a prom dress with my nice; when looking for business professional with a bit of flair, and when shopping for pajama wear fit for cold nights in front of the fireplace. Plus - maybe because of online competition - I've never had to wait for a dressing room or in an overly long check out line. It's nice to still see how something looks before buying -
  • If your looking good for something extra special to wear to an event Lord and Taylor's is certainly the place to go shopping. Also, it's highly unlikely that someone else will show up to the event with the same dress. They have a beautiful selection of shoes and boots.
  • Gotta change my review... Tried to shop here on three different occasions for a belt.. I found the matching color but not the right size... After several months, they didn't get new sizes! Going to Macy's?