Harry's Shoes, New York City

3.1
Harry's Shoes is located in New York City. Plan to visit Harry's Shoes and other customer-reviewed, writer-recommended New York City attractions using our New York City online tour planner .
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Harry's Shoes Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 4.5
48 reviews
Google
3.1
TripAdvisor
  • We were waited on by Tony who is a superb salesman with great depths of knowledge tony was patient and helpful.  more »
  • Although a bit high in price they are professionals. With helping you get the correct shoes. That you want. Been around fir a while and they are an institution in the area. Good selection and nice ser...  more »
  • Harry's, located on Broadway between 83rd and 84th streets on the Upper West Side, is a quality-shoe lover's paradise. I salivate upon entering the store. The selection is unparalleled, as is the atte...  more »
Google
  • Near the 1 train on the upper west city, Harry's has concierge service for the shoe lover. This store has the highest quality products that are sure to please your feet. From formal to casual, boots, booties, sneakers, loafers, etc for both women and men. Besides footwear, Harry's has accessories such as specialty socks, hats and bags. I love this store.
  • I stopped by this store to pick up some snow boots for the impending bomb cyclone .Upon my arrival I was not greeted by any sales person. Once I had made my selection I had to ask a sales person for help. The sales person was not very friendly and seemed to be annoyed by my questions on sizing. I get to the register to cash out and present the cashier with my cc only for to tell me I didn't go threw. Which was bizarre. I am not the wealthiest person but I know I did indeed have money in my account. I opted to use cash instead as I was already upset because of the customer service.. BUT THATS NOT THE WORST PART OF THIS WHOLE ORDEAL.I DISCOVER THE NEXT MORNING THAT THEY HAD GIVEN ME TO MIS MATCHED BOOTS!!SO I HAD TO TREK BACK TO THE STORE DURING THE BOMB CYCLONE TO CHANGE THE BOOTS. The manager and associates were not apologetic in the least. This store has a great selection of shoes, but HORRIBLE CUSTOMER SERVICE!!
  • This guy David sold my mom shoes, styles from years ago and told her they were that current year’s styles. Avoid this guy David and you have a better chance at honesty. She told me that he was helping five ladies and a younger salesperson could not run to the front the fast enough to help one. Add one star for Ivan.
  • Excellent service. Sales rep was very helpful. Wiide selection, my friend and I found what we were looking for and more. We will be going back.
  • Harry's, you must hire better staff. All of your shoes can be ordered on the internet, and just because you bring people in to try them on doesn't mean they're going to give you the commission! I love the selection and that's all that keeps me coming back. Staff is incredibly indifferent and unknowledgeable for a high end shoe store. Management clearly doesn't know what it means to build customer relationships (or doesn't care about their google reviews). If they would just hire better people the rating would undoubtedly be close to 5 stars. Advice to customers: go, but build in some extra time to chase down attendants, and if they piss you off enough just order the shoes online elsewhere (probably for a cheaper price). That's what I did.

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