9/11 Memorial, New York City

Very emotional and touching. We did a guided tour. It was very informative for myself and my 3 teenagers. ***Our tour guide Lee was AMAZING!!!!!! **** He was so passionate and tastefully described each artifact. He made the day perfect! The museum has done a really good job. The staff was very friendly.

So tastefully done. The grounds and museum are gorgeous! Spotless clean with very friendly staff. Very peaceful and serene. On this Wednesday 3:30 the museum was extremely crowded. Some exhibits could just not be seen do to the crowds. Each and every exhibit had its own detailed description. The hall of pictures (victims) was overwhelming and very emotional but yet so beautifully done. Never Forget!

A must-see. 26 for adults 15 for kids but we did the City Pass so we got it cheaper. I don't think I would spend the extra money for the guided tour I heard some of what was said and feel like this is a place to experience on your own terms. Some of the others on the tour told me the same that they wished they did not spend extra on the tour. Also they stop selling tickets about 2 hours before they close. Can spend a few hours here no problem and lots to see but it can be hard for some people and you should talk to your kids ahead of time so they don't misbehave like a lot of kids in there did.

We took the guided tour and it was definitely worth the extra money. Our tour guide was knowledgable and detailed with an appropriate sprinkling of emotion, because how could you be good at this job without having some sort of emotional reaction to what you are speaking about. The tour was the perfect way to be introduced to the museum. The tour itself lasts about an hour with the opportunity to see more on your own if you so choose. They think of everything, including providing tissues throughout the building, which I did need to utilize. If all humans took the time to go through this museum, it may remind us of how to treat others - we seem to have lost the unity and love towards others we all felt the two weeks proceeding 9/11.

This is a sombre but incredible experience. 2 hours was definitely NOT enough time to see everything. This is worth the time and patience to go through the entire museum. FYI - the reflection pools close with the museum. We were surprised and not able to enjoy them because we thought we could spend time there after the museum closed for the day.