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Brunswick Zone XL, Naperville

Categories: Bowling Alleys, Fun & Games
Inspirock Rating:
2.1/5 based on 30 reviews on the web
Bowling at Brunswick is family fun at its best. It's a great way to spend some quality time everyone will enjoy. Bowling, video games, food, beverages - there's something fun for everyone.
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  • The lanes were nice and the scoring system worked great. Our group of 40 had a ball. Good bar food, plenty of beer and the laser tag was ok. Amusements brought me back to earlier times. Fun place to v...  read more »
  • We had a fun time, but this was in spite of the fact that the computer often gave the wrong score, which meant we half of our time correcting everyone's score after each frame. The group on the lane n...  read more »
  • If you feel that you absolutely must go to this bowling alley, use cash only, bring sanitary wipes, and hope that you don't need any customer service!!! This place is already overpriced, but on top of...  read more »
  • Use cash only!!! Additional charges were put through on my debit card from Brunswick Zone the day after we were there. After leaving 5 messages at the Naperville location AND general customer service, I finally received a voice mail from a manager, almost two weeks later, informing me that the only thing I could do is dispute the charge through my bank. Of course, he did not leave an extension or another contact phone number. I never heard anything back from the general customer service number!!!! What a lousy way to do business. My family and I have been going there for over twenty years, but we will never go there again.
  • The night bowling was great. The pizza was good. The video games are overpriced. The staff was courteous.
  • I came here expecting to have a good time but sadly I was mistaken. After they problems with our current lane because the score was properly recording our actions I asked to be moved. That wasn't the problem it was when we went to go pay for the games. We played a total of 3 games including being switched but we were charged for 5 games. They wouldn't review it or anything. Very bad experience.
  • We had a long wait for the bowling lanes, possibly because of that being a long weekend night. More lanes became available towards late evening. Rates for the games are competitive. Food is decent. Sraff is courteous.
  • I used to come here since I was little and it was Galaxy World. Since Brunswick took over, it seemed promising... until a few years ago. All the games started dying out, very few games were replaced, has a handful now compared to the loads they used to have. I haven't bowled in forever here but I came with friends all the time to play pool. A few years ago they used to have 11 dollars unlimited pool except weekends, or 8 an hour. Then it went up to 11 an hour, no more unlimited. That's reasonable. But as of 2016, my friends and I walked in, I handed my credit card over, the employee looked over at one of the guys(supervisor?), he looked at me and my friends, and nodded his head to her discreetly(note I say discreet because I was looking away but watched sketchy bodily movement from them so kept my peripheral sight on them) and she proceeded to tell me right before telling me to go on in that the price had jumped to 20 dollars an hour... I laughed, took my card back, and headed to parkside. Brunswick's tables are disgusting, broken, and unplayable, we wont be back unless something seriously changes.
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