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Creek Casino Montgomery, Montgomery

Categories: Casinos & Gambling, Fun & Games
Inspirock Rating:
2.3/5 based on 100+ reviews on the web
Creek Casino Montgomery is located in Montgomery. Add Creek Casino Montgomery to your Montgomery travel itinerary, and discover new vacation ideas by using our Montgomery trip builder.
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  • Ripoff machines, over priced food, unfriendly restaurant staff, serious lack of professionalism within human resources 
  • This is a better atmosphere for a casino (without all of the smoke). We love the new look and the friendliness. The parking is great also. 
  • This place is awesome if you never been you need to make this one your next place to eat. I love their steaks. 
  • At the suggestion of my sister, we decided to accompany a few friends for a day trip to have a little fun. Well, en route, the party decides to get rooms, no problem. I call, was advised of the rate, told we had a room, gave my credit card number to Tyrek. After he secures my demographic information, he says "I'm good to go", and then says "someone took the room." I'm confused, you took my credit card, advised me I had a room, now I don't? Not only is that confusing, but that's not how you conduct business with new patrons. I asked for the manager, Amber, she wasn't much help. She did, however, provide ample excuses. When questioned regarding the collection of the credit card information. She advised me "we just added it to your profile. " She didn't try to find us a room, didn't apologize, just stated that "all the rooms were gone ." So is the party of six moving forward, we will simply keep it moving. Lack of customer service is evident with guest relations when securing a room. Take my advice, don't waste your time or money at this property. As promised, I advised Amber I would leave my sentiments for her viewing.
  • My Sister, and I checked in on our Birthday! Staff was 5*****, Room was Amazing!! They had a Birthday card on the beds for each of us. The had Birthday balloons all over the room!! We were pleased all the way around!! Be back Soon!!
  • Clean, friendly environment with lot's of things to do! The rooms were nicely decorated & the beds were like laying on a cloud. The casino was fun just wish the odds were a little more in players favor.
  • I absolutely had a wonderful time! Our group had actually made a reservation at the Atmore location when we had meant to come here. We were worried we wouldn't be able to get a room but the front desk did everything they could to move our reservation. I would give 5 stars just for the wonderful staff! We ate at the BB Kings restaurant and the good was delicious! Our room was beautiful and we had a wonderful time at the casino!!
  • Always a great experience up until the day Ms. Shona was my check in person. A true nightmare for real. That one person thats miserable in life and try to make check in hard for everyone in her line. I asked for a supervisor she picks up the phone and informs me that all the supervisors are in a meeting. Never ever experience check in line backed up like this before. I will be back but I will check in later so I don't have to deal with the Evil witch from hell.
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