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Prime Luxury Rentals, Miami

4.6
#51 of 90 in Tours in Miami
Speed Boats Tour Boat Rental
Prime Luxury Rentals is located in Miami. Put Prime Luxury Rentals and other Miami attractions into our Miami itinerary builder, and watch your holiday take shape.
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Reviews
TripAdvisor Traveler Rating
67 reviews
Google
4.7
  • My experience was excellent. Definitely WOW SERVICE. I LOVE THE FOOD, THE CLEANLINESS, THE WHOLE EXPERIENCE. All I could tell you that this is something I definitely want to spread the word, the servi...  more »
  • Would recommend to anyone looking for a good time with the family. The kids lived it and the captain and mate where very friendly and professional.  more »
  • Prime Luxury Rentals went above and beyond my expectations! I had the opportunity to show my kids all the houses of the famous people which they really loved. Juan, David, and Carolina were very profe...  more »
Google
  • Would give this company zero or negative stars if I could. Completely completely completely disappointed me. What should have been a 30th birthday spent on the yacht I booked (and paid for) a month prior, turned into my family standing on the marina with all the food, beverages, cake, decorations etc being told we wouldn't get to sail, literally moments before we were supposed to board. Days prior I confirmed with Juan everything was good to go. When I arrived to marina I called Juan and he assured me that I could board. When we tried to board, a person on the boat tells us "this boat isn't going anywhere today." The reasons for why we couldn't sail kept varying. At first it was mechanical problems, then it was the amount of people we had (I did offer to remove some guests, but apparently this wouldn't help either), then Juan Garcia told me he believed the boat owner just wanted to take it out that day (are you kidding me????). The fact that I found out there was an issue BEFORE Juan knew anything is beyond me. I was extremely disappointed with Juan Garcia's lack of organization and customer service throughout this whole experience. Most texts or inquiries I had for him would go hours or days without a response. At one point I even asked if there was someone else I should be speaking to because of how hard he was to get a hold of, but he assured me he was my point of contact. The embarrassment I felt to have to turn everyone away will not be forgotten and can't be undone. This wasn't a spur of the moment trip. It was planned months ahead and every detail, including invitations, food, decorations were well thought out. This was supposed to be an 11am charter on a 70' yacht. The solutions I was offered were to sail on one of their 55' boats (nothing in comparison to what I had booked) or wait 5 hours to board a different 70' at 4pm. Basically grab all of our things find somewhere to put all my family and the food for the next 5 hours. Both completely unacceptable solutions. The email we received the following day was almost laughable. After all I have written I can't even begin to express my disappointment and sadness for how this day turned out. Prime Luxury Rentals, and especially Juan Garcia, are INCOMPETENT and I would not recommend to anyone.
  • I was planning my birthday for a long time with some close friends and Prime Luxury Rentals was definitely the best option. The yacht we rented was fantastic, the crew gave us a great service and Juan was helpful throughout the whole process. It was without a doubt my best birthday, would repeat it and recommend it at any time.
  • The caterer that they use is great. The crew from the ship was awesome as well. We were promised a boat which they ultimately couldn't deliver but were willing to upgrade us to for a difference in price. Totally unacceptable because we weren't notified of an issue until 2 hrs before we were to depart. And they refused to comp the upgrade. You could imagine how upsetting this was. They explained that the damage caused them financial hardship as well and that all of the other boats of the same size and type were booked. Ultimately, we came to a midpoint in price difference and set sail. We had an amazing time with the crew and owner they provided and got a bigger better boat and ultimately my mom said that it was the "Best Birthday Ever!"
  • Incredible experience! We traveled to know Florida and my cousin recommended we take a yacht, as we traveled from Argentina 4 friends. The crew ten points, the yacht incredible and the service equal. The next I want more days!
  • Amazing and unforgettable experience! Brought us our best day of the summer and will definitely book with them in the future. We couldn't have asked for more! Book with them and you will not be disappointed

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Where to stay in Miami

Miami's South Beach boasts one of the largest collections of boutique hotels in the country. Though it can be quite expensive, staying in this area ensures proximity to the city's best shoreline, clubs, shopping, and restaurants, not to mention Art Deco buildings. Mid-Beach and downtown also make great places to stay, offering some superb apartment rentals and small hotels, though the neighborhoods are not as glamorous as South Beach. If you're traveling on a budget, avoid the high season during winter months. If money is no object, get a room with a view before it gets too hot along the famous stretch of Collins Avenue between 15th and 23rd Street.
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