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Prime Luxury Rentals, Miami

4.7
#9 of 27 in Transportation in Miami
Prime Luxury Rentals is located in Miami. Plan your visit to Prime Luxury Rentals and a wealth of other attractions, well-known and undiscovered, using our Miami road trip planning app .
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Prime Luxury Rentals Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 5.0
140 reviews
Google
4.8
TripAdvisor
  • I can not say enough great things about this company and our experience! Maria helped plan the perfect bachelor party for our group of 13. I was hesitant as I was in Texas planning and booking sight u...  more »
  • Very nice experience for my bachelorette party. Thank you to the entire Prime team to help me with all the logistics and that the day was the best of all!
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  • Excellent service! All agents were great especially Angela that helped planned my wife’s bachelorette party last weekend! Boat was great and very clean. They included champagne and water toys! I will ...  more »
Google
  • I booked the 72 foot yacht for a day out with close friends! The staff and experience was exquisite! With a personal chef, massage therapist, mixologist, and crew with a captain I couldn’t have been happier! The chef plans meals with you ahead of time to meet your needs. The massage therapist helped with all of my back pain from the trip here. She made sure I was comfortable and relaxed at all times. The mixologist was always making sure our needs were met and making the drinks we had asked for. Hands down an amazing experience I will definitely come back again and can’t wait!
  • Very disappointing Experience! I will not recommend the service at all. The pre-sailing experience was good. The sales team work diligently to get the quote and the paperwork ready on-time. Although they try to charge twice by credit card for the service but the bank decline the double charge. Then the real issue started the date of the trip: I rented the 41' Sea Ray. To start, the boat was not ready at the time of departure. I rented the Sea Ray from 9:00 am to 1:00 PM, we arrive to the Sea Isle marina around 8:45 am and the boat was still covered. The team started to load the boat around 9:05 am and we departed by 9:35 AM. Something weird is that they take a "survey" before you depart on your trip. This should be done after so they can really capture the Voice of the Customer, no?.. The Captain asked where I would like to go and I told him to go around Key Biscayne (by the Sandbards). Instead he took us around Start Island, Fisher Island consuming around 2 hours of our trip. Buy the time we arrive near Key Biscayne and I asked him to take us to the sandbars.. he said there was not time to go there (!!). I really felt like a hostage following the captain agenda (not mine). Very unprofessional. I was looking forward to get to the sandbars.. but that never happen.
  • We chartered a 55’ Azimut & i we had a BLAST!!! The crew was AMAZING!!! Our hostess Paola didn’t miss a beat. She made sure all our needs were met before we even knew what our needs were. Capt Rich and his asst Danny were so down to earth & made sure we had the best experience. I will definitely be using this company again!!!
  • My family and I chartered with Prime Luxury Rental on August 26, however the wonderful service started from the first day when I contacted them and spoke to Maria who made everything easy and pleasant from giving me detailed information and making sure to give me directions from our rental house to the marina. She was never pushy and she always replied to me on timely manner. The day of the charter Melissa our VIP host met us at our car with a warm smile and made sure the fun begin before we even set foot on the yacht. She kept us entertained through the whole charter time including watching over the 2 year baby who was with us. Sandie our waitress never left anyone of us wanting for anything. She was sweet and fun and when Melissa wasn’t entertaining the 2 year old she took on the job. Our captain “Tim” this man wasn’t just the captain, he was an entertainer and a tour guide. He took us to great restaurant and made sure we were treated like royalty. We were treated with love and kindness. My family and I already are planning for next year. Trust me you can’t go wrong by choosing Prime Luxury Rental, please make sure you ask for Melissa, Sandie and Tim as your crew you won’t regret. Special thank you to Maria And Melissa, Prime Luxury Rental is blessed to have you guys on their team. Thank you for giving my family and I such a memorable time and we look forward to making new ones with you guys next year. Girlande L.
  • What a great experience! I surprised my boyfriend for a Yacht party for his birthday. I still can see the smile on his face! Everything was perfect! Kris assisted me in planning the celebration. Truth is: she did all the planning. Nothing was left out. This was one of the BEST celebrations ever! We will use Prime Luxury Rental again! Be sure to ASK for Kris, and Caption Darren! P.S. After this, Im sure I’ll get a wedding ring soon! Kris... get your dress ready!!!! ( smile.)
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