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Miami Ocean Rafting, Miami Beach

2.3
#7 of 7 in Wildlife in Miami Beach
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Miami Ocean Rafting Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 4.5
57 reviews
Google
3.1
TripAdvisor
  • I've never had such a bad experience. They couldn't found my (payed) booking. I found out after calling them so I sent them my confirmation and so on to verify. Then they told me that the trip is canc...  more »
  • The company canceled the morning tour, we were unable to make the afternoon tour. Refund was disputed... no communication/ lack professionalism... company did not answer phone, but did text us 45 min ...  more »
  • Unfortunately there were not enough people for my snorkeling trip to go through on the initial booking day, then the weather wasn't good so overall the booking needed to be cancelled. The person I spo...  more »
Google
  • Best snorkel experience! My wife and I decided to do something fun for the day. We went out snorkeling in beautiful crystal clear turquoise waters. We saw tons of reef and fish. Soaked in the sun rays and even saw a pod of dolphins on the way back in. We highly recommend this company.
  • This is one of the more unprofessional experiences I have ever had. After confirming a trip for three people scheduled for today, the man on the phone told me to bring 300 dollars in cash, as they are a "cash only" business now, to some port in Coconut Grove. He said he would text me the exact location in the morning. When I did not receive the text at the agreed time, I called and the guy said they would not sail today and I was not confirmed. After expressing how unprofessional this was the man on the line became extremely rude. I confirmed this trip to two other friends that were joining me the night before and had to explain to them the BS that ensued.Do not deal with this shady business! The unprofessional practices that have been reported in previous reviews, which I unwisely chose to ignore, continue to this day!
  • Great trip to the blue water reefs off of Key Biscayne. Friendly and knowledgeable crew! Can't wait to do it again!
  • Trip was cancelled. I want a refund. They won't call or e-mail back to even talk about this. I know a refund can take some time, but they won't even respond to discuss what happened. I will be escalating my action to dispute the charges from correspondence since they refuse to answer. I have been calling for 4 days. Very poorly treated by this company. The website gaurantees that if the trip is cancelled for any reason you will get a refund in full.
  • Wowww! I loved the blue turquoise ocean! Snorkeling was great. All the familiy enjoyed the trip. Thank you so much guys, the best activity we did in Miami ;).
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