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Miami Ocean Rafting, Miami Beach

(2.3/5 based on 50+ reviews on the web)
Miami Ocean Rafting is located in Miami Beach. A visit to Miami Ocean Rafting represents just the start of the adventure when you use our Miami Beach vacation trip planner to plot your vacation.
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Reviews
TripAdvisor
  • My trip for five was cancelled last minute and I have spent the last two months trying to get my refund. I keep getting the run around i.e. call back we are out on the boat, our CPA was supposed to ha...  more »
  • Booked this thinking it would be great, unfortunately we had to cancel so as per the cancellation policy we emailed 48 hours ahead and rang to no answer. The next day when we had no reply to our email...  more »
  • My girlfriend and I were drawn to this as it offered what looked to be a cool experience. Unfortunately, we needed a refund due to an accident when booking the trip (we booked it for the wrong day). Y...  more »
Google
  • Fun first time snorkeling trip! Scott was awesome. Really passionate about the history and beautiful area. Knew a lot about the National Park and shared stories. Boat ride was fun... Even slowed down to look at some dolphins in the bay. Instructions were straightforward for the snorkeling and it was fun.
  • I called to ask simple questions about the times and whether they had equipment for our 8 and 10 year olds. Their answer was always the same: "book online first and we talk later." I couldn't book for something not knowing first whether it would be a good fit for our kids and when I attempted to explain that to the person on the phone, he hung up on me! I am not going to do business with this company!
  • I would not recommend this outfit. I am on a trip to Southern Florida to see all the National Parks down here. I carefully arranged all my excursions at Everglades, Dry Tortugas and Biscayne for which Miami Ocean Rafting advertises prominently on their website. I booked my trip for two on December 12, 2015, very excited to do what they offered. Today was the most beautiful day on my trip, you couldn't hope for better weather. On the way to start the excursion, I called to confirm their location only to suddenly learn they had canceled my trip, but never notified me. They said they rented their boat to some filming company. On the most beautiful day of my trip they left us high and dry. I cannot fathom how they couldn't have noticed they had a reservation for the day, or why they were even booking trips so close to when they were going to take a hiatus from taking folks out into the water. The very worst was the fact that the trip out into the water was scheduled at 1pm, very late into the day to find and alternative. Everything else in the Miami area was sold out. We spent two hours trying to get out into the water to no avail. So we had to view Biscayne National Park from land, even though it is well known to be a marine park. (BTW the National Park Service does not rent kayaks or canoes if you make it their visitor center) Nothing on their website today, January 26, 2016, even suggests all their January trips were cancelled and they still advertise the trips into the park very prominently. So on very carefully planned and scheduled trip we spent the best day of it driving around and/or on the phone. This completely careless way they treated us really left a hole in our vacation and actually cost us more money than we needed to spend. We could've cancelled a night's hotel reservation since we didn't need to spend a day wasting our time begging to be taken out into the water. Pick another company or risk having them ruin your vacation.
  • Awesome Snorkeling trip