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Harrah's Metropolis, Metropolis

(3.2/5 based on 420+ reviews on the web)
Harrah's Metropolis is located in Metropolis. Arrange to visit Harrah's Metropolis and other attractions in Metropolis using our Metropolis vacation route planner.
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Reviews
TripAdvisor
  • Most employees were friendly and helpful. Ate at 2 restaurants and food was fair. Hotel had water problems and keycard entry problems. 1st room we had was very dusty like it had sat empty for awhile. ...  more »
  • This was a nice hotel visit. Neat, clean,comfortable and near downtown and other attractions. January is cold in Southern Illinois, but I received a warm reception at check in. I found self-parking ne...  more »
  • LOVE the casino. We always have fun whether we win or lose. We stayed the night this time so I'll get to rate our stay. The room was ok. There was a smudge on the large wall mirror in the entry way. T...  more »
Google
  • Today I have been blessed to be able to stay at this high end high rolling hotel and casino, from the time we called and told when they helped us unload our bags and even brought us about 6 waters bottles. It was very thoughtful and nice for them to also give us chocolate style poker chips...This is just what our 3 year old need to keep us awake for the next 3 hours past his bed time :) The 2 beds and nice bathroom set up was very impressive to say the least. We will for sure make it a point to stop by on our next big trip up north chasing Hail Storms for the Dent Guys...
  • We stayed at Harrahs on the first day of our vacation on our way to Tennessee. We liked it so much we stopped on the way home! Rooms are big and very clean. Staff is incredibly friendly. Whether you gamble or not - this is a great hotel!
  • Rooms were great however the casino cashier service left a lot to be desired. A rule where you can't exchange more than 2 dollars of change is ludicrous! Especially when you got it from winnings out of thier machines... The food was delicious as usual and the staff was courteous.
  • sherri at front desk has the worst customer service of any hospitality employee I have ever met not willing to even try to satisfy any issue frequent this establish every other week won't be anymore tunica is just as far for us and will be going there instead happy to give there our business this casino will eventually close due to people like sherri at the front desk she's a supposed supervisor I have serious doubts about there hiring practices and they need to take there little trophy case of awards and shove it where the sun don't shine for people like her.
  • We went to the casino. All staff were very nice. It was a fun environment. I didn't win anything, but I enjoyed playing!