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Devil's Head Resort, Merrimac

2.2
#9 of 15 in Winter Sports in Wisconsin
Ski Area Nature / Park
Devil's Head Resort is located in Merrimac. Take a look at our Merrimac holiday planner to schedule your visit to Devil's Head Resort and learn about what else to see and do during your holiday.
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Reviews
TripAdvisor Traveler Rating
80 reviews
Google
3.9
  • Was hesitant after reading so many bad reviews, but we had a lovely visit here, over 4th of July wknd, 2017. We stayed at the Inn, 3rd floor. Rooms were clean and nice, and quiet. Everything we needed...  more »
  • This was my first time skiing ever, I stuck to the Blue hills, which only 1 was open for runs on. Only had 2 lifts running too. The pizza was really good from the bar. I'd say its average but I haven'...  more »
  • Dump, clearly a failing business that resorts to cheap tricks to make money. Still trying to get a refund from a double charge!  more »
Google
  • I've been there 3 times. Most recently my family and I went there in the winter of 2016. We won't be back. Ever. 1 star because the quality of the hills is overshadowed by my disgusting room and my poor experience with management. Here's the bad and the good and the indifferent: The Bad: We stayed in the Lodge. The rooms are poorly cleaned, my room had feces smeared on the side of the tub when I checked in; Management does not care about you, after 4 attempts to get in touch with them (3 direct requests and 1 comment card) I have still not heard back. We checked into our room, dropped our stuff and went skiing. When we came back and used the bathroom, we noticed poo smeared on the side of the bathtub. When I called the desk they asked me if I wanted them to send someone up to clean it up. I said no, that I would take care of it. I was shocked that they didn't immediately offer me a different room. After 3 separate requests over multiple days to speak with a manager, nobody ever called me or got back to me; I never spoke with a manager. Each different individual assured me that I would be contacted by the manager. I even left a comment card saying that I wanted to be contacted. A dirty room is one thing, but feces smeared on a bathtub that wasn't cleaned up is entirely another. The thing that brings them to one star is the fact that I was repeatedly told that a manager would contact me, and that never happened (even when I called back a month later). The good: The hills are nicely designed runs, with something for every level of skier. The prices are competitive. The indifferent: Lift lines, and wait times are average. Each of the times I've been there, I've never seen the upper circles open. Hill maintenance is average. Grooming is done in the morning, but no evening grooming is done (which is done at some other local hills) The on-property dining is average. The snack bars are as expected. The bar is as expected. The fine dining, "Dantes", is above average quality food (that's not to say excellent, but certainly good), but exorbitant in cost. This is listed in "indifferent" because you don't have to pay the exorbitant cost if you purchase a ski package. The bottom line: The hills are good, but whatever you do, don't stay on the property. Who knows what you might find in your room!
  • Not very up to date. I'm sure it's fine if you are a golfer or skier but prob not the best choice to just stay as a family if you don't do either of the above. Pool area was outdated, dimly lit and the pool water was extremely cold. Outdoor pool area was nice looking but it was too chilly outside when we were there to swim unfortunately. Rooms were decent but TV's are not flat screens/HD and were extremely blurry. Shower head needed to be replaced. Beautiful scenery - would be picturesque in the fall I'm sure, but beware, it's a ways "out there". Service was friendly. Food was good at the restaurants on-site and it had a nice looking pro shop. Oh, almost forgot, don't be fooled by the "fitness room". I'm guessing as a ski/golf resort not a lot of people would use this anyway, but it consisted of 1 stationary bike, a TV on the wall, which wasn't plugged in because the cord didn't even reach the outlet (?!?!) And a multi-purpose machine in which EVERY CABLE WAS BROKEN so it was literally useless. It was so bad it was funny. Anyway I hate being negative with reviews as this place wasn't terrible and has some good points but just wasn't what our family was hoping or expecting.
  • Great place to go! Clean rooms, nice staff, gorgeous views, wonderful activities! I did have some issues, though, like when asking for coffee for my room at the front desk, the lady asked my room number and when I had a hard time remembering it (late night the night before), she asked my last name kind of rudely as if she needed to verify my identity but did not do so. Asked for coffee condiments (cream and sugar) and I was told they don't keep those at the front desk. What sense does that make? They need to update the rooms and change the carpeting as well as painting the interior a more bright, inviting color. I'm not a complainer, but huge stains in the carpets don't look good and dark brown in the hallways can make it feel oppressive. They also need to fix the tennis courts and do some landscaping. Wi-Fi signal could also be stronger (T-Mobile customers do not get signal here). Otherwise, I really am enjoying the place!
  • Room was acceptable. It's an older hotel that hasn't been upgraded. Tube TV, tiny bath tub in a large bathroom, Whirlpools next to pool didn't work very well. But for sleeping and then going to Devil's Lake, it's a great deal.
  • Room was straight out of the 80s, no frills but not gross. Best part of the place is location - right near devil's lake. Is a nice cheap one night stay if you are just looking for a place to crash.

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