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Hard Rock Cafe, Memphis

3.1
#10 of 27 in Nightlife in Memphis
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Hard Rock Cafe Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 4.0
158 reviews
Google
3.9
TripAdvisor
  • Good brand, great location, should be fab. Atmospherically a disaster. Service a shambles. Vegetable cooking appeared to be a lost art here. People were nice but not coping. Of all the Hard Rocks weve...  more »
  • I’m sitting here now..and taking time out of my day to write this on the spot. Our waiter blew balls! Had to come back and ask 3 times what exactly my kids ordered. 3 meals came out first, then anothe...  more »
  • Great customer service by Davon the Bartender. The food is delicious and the drinks ,well you have to stop by and try them for yourself.  more »
Google
  • The food tasted pretty standard here. Nothing to write home about. I decided to order the Smokehouse combo and it wasn't quite as good as I expected considering the name. The ribs didn't fall off the bone and the fries/pulled pork were just okay. I have just heard many good things about Hard Rock Cafe over the years and it didn't fully live up to the hype. Beale Street sure is beautiful though!
  • The service was good, our waitress was very nice. The food just wasn't very good. They were out of onion rings and the impossible burger on our visit. I settled for nachos and they were basic. I've been to several other hard rocks in different cities and this one couldn't compare.
  • First time being here and I can honestly say that was the best service I've ever had. The music and atmosphere was nice. The burgers my friend and I had were cooked well and the fries were great. The lemonade taste just like grandmas. Our waiter, Brandon, was great. Extremely entertaining and very attentive. I don't live in Memphis was only here for a concert but best believe if I come back I'm definitely making a stop.
  • I ordered a classic club. It didn't have tomatoes. Didn't have much mayo on it either. So I had the waitress to bring me tomatoes, onions & pickles. I paid too much for that sandwich. I also had a side of shrimp. The only thing good on that sandwich before I spruced it up was the bacon. Everything seemed so artificial, even the shrimp. It wasn't quality. My hurricane was pretty good though. I had higher expectations.
  • The building looks great as expected. Some of the price are a bit expensive for Memphis but people from larger cites would think the prices are normal or possibly cheaper. Unfortunately, we had the "new" server. I ordered a draft beer. He said none of the draft was working so he brought a bottle. Later a person checking on our experience said only one draft out of all of them wasn't working. I asked for water with lemon. I got water no lemon. He brought the bill but didn't give us a pen to pay the bill. In other words, he wasn't trained enough to be on his own or this isn't the right job for him. Overall we enjoyed our visit, but training is crucial since this was our first visit since thet moved into the new build 4-6 years ago.
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