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Mitas Hill Vineyard, McKinney

3.4
#13 of 15 in Things to do in McKinney
Family owned and operated vineyard, winery, and events destination with more than three decades of hospitality, event planning, entertainment experience.
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Mitas Hill Vineyard Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 4.0
44 reviews
Google
4.2
TripAdvisor
  • So I will begin my review of this venue with the positives. The positive being it is a gorgeous venue. Unfortunately, that is where the positives start and stop. First, as soon as we paid our deposit ...  more »
  • This winery is focused on being an event center than a winery. The building and grounds are lovely. The food was quite good and the service friendly. I only tasted four wines which were ranged from qu...  more »
  • This is the type of winery that can double as a restaurant, and an event center. The outdoor seating area is my favorite, if the weather is nice and a table is available. There are plenty of seats ins...  more »
Google
  • atmosphere amazing. food good. Service non existent. If you like to bus your own table, be ignored, and beg for someone to wait for you, drive 30 minutes into the country, and this is the place. Talked to the owner, they didnt care or try to make things right. Such a waste of a pretty place.
  • It is clear that the family who owns this place has issues. We scheduled a tour weeks in advance and it was still late and we were treated as though it was an inconvenience to deal with us. The tour was atrocious! Harold, the owner, does nothing but complain about his family and the wine business. He did absolutely nothing to promote the purchase of their wine or food. Basically, they wanted us not to be there. The "tasting" started late and was done in front of an exit door with constant traffic. The daughter who presented was personable and quite pleasant but dressed inappropriately for the clientele. We also had young children sitting in on the tasting and on the tour. Not sure that is even legal at the tasting. This place has so much potential. The setting is beautiful and the wine they make is quite good. They do nothing to promote it. They seem to resent having to do tours so should simply stop--especially if Harold is going to continue as the guide. The family tension is palpable. The setting and building are gorgeous. Please sell it to someone who wants to run a business or hire people to manage the place.
  • We had family from out of town with us when we visited. The tour was informative and we really enjoyed it. Then we stayed and had wood fired pizza; which is probably the best pizza we've ever had in Texas. Everyone was so friendly and we really enjoyed ourselves. We definitely will be back! Thanks for a great day!!
  • I was a bridesmaid in this wedding. I highly discourage anyone from using Mitas Vineyard as a venue. The owners especially Sue were very difficult to work with. She followed us around during the rehearsal and wedding, actually stalking us to make sure we weren't doing anything wrong. It was weird, creepy, and uncomfortable. My sister, the bride, stayed there the night of the rehearsal. They told my sister she needed to be back from the rehearsal dinner by 10 so they could lock the doors. They actually tried to give my sister a curfew! Very unprofessional people. If you want to use their golf carts to take people to and from the vineyard, beware the owners will only do this if they feel like it. They told us they would either take the bridal party down into the vineyard for pics before the wedding OR take us down for the ceremony, but not both. My dad pleaded with them to please take the elderly guests in the golfcart because the walk down the hill on a gravel road is difficult for older people(and women in high heels). Bottom line: don't book your wedding here! If they don't like weddings, maybe even people in general, they shouldn't advertise as a wedding venue
  • So I will begin my review of this venue with the positives. The positive being it is a gorgeous venue. Unfortunately, that is where the positives start and stop. First, as soon as we paid our deposit all of sudden it became more and more difficult to get a hold of them to ask questions. Per there contract, since we were not using their preferred caterer, we needed to have them approved. When trying to schedule a time to come in for our caterer to come in to discuss logistics/ set up, they told us they were too busy, and could not schedule a time to come in for over a month. We finally managed to schedule a time to come in on a Sunday , and was informed when we got there Sue, one of the owners, was running behind . Mr. Mitas then began to show our caterers around, and answer some questions they had but not all of them. 20 minutes later, we were informed that Sue was not coming, she was busy with her grandkids. Remember, they were too busy for 1 month to see us, and we waited all this time because THEY needed to approve the caterer and wanted to walk through with them. So our caterers left with many unanswered questions. When scheduling my bridal portraits I was told they were closed on Wednesday, but I could come and use the grounds. They did tell me they would not allow me in the building to change into my gown, but I could pay $250 to rent one the rooms. Pay $250 for 1 hour to change into my dress, after I just paid them almost $9000 already? When I got there, immediately Mr. Mitas and Sara came out barking at us asking if we had permission to be on the property. After explaining that I had an email from Mary confirming that I could come on the grounds, they let us proceed. Sarah , actually apologized later for being rude and let me in to use the bathroom to change, which I was thankful for. The day of the wedding , the grooms rooms are not opened until after 1 pm, stated in the contract. When my makeup artist got there the maintenance man was confused and let her into the grooms room. We immediately put her in the right area, and closed the door. Mr. Mitas then came in yelling and berating us that we had no reason to be in the room and to stay out. I tried to explain what happened but he continued to yell at us. The rest of the wedding went well, and honestly did not think twice about all that happened until I got back from my honeymoon. I had left my phone charger behind, and my wedding planner asked for them to mail it back, which they did. When I opened the package, there was also a piece of paper in there. My older sister who had witnessed some the Mitas family behavior had written a review on the knot. Sue Mitas printed it off, and underlined a few things and then at bottom had put a snarky comment of " really???" and mailed it to me. I did not write that review, and did not appreciate this passive aggressive behavior. I called Sue to thank her for mailing my charger back, but called her out on her unprofessional behavior of sending me the review with the comment she wrote. She owned up that she did send it, but offered no apology for it or for her and her husbands behavior . You are in the customer service business. You do not get to treat people rudely, or yell at them! Its not ok. The amount of money we spent, was definitely not worth the level of frustration and frankly the level of rude unprofessional behavior we endured. Even with an amazing wedding planner like I had, I would not recommend this venue.

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