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Ho-Chunk Gaming Madison, Madison

Categories: Casinos & Gambling, Fun & Games
Inspirock Rating:
1.5/5 based on 65 reviews on the web
Ho-Chunk Gaming Madison is located in Madison. To visit Ho-Chunk Gaming Madison and other attractions in Madison, use our Madison vacation generator.
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  • Smaller casino, we were visiting the area for a night and wanted to stop in. I love that the entire casino is smoke free, it really made it enjoyable. There are a lot of slot machines, I am not sure i...  read more »
  • I am always glad to go to a smoke free facility. I thought the casino was a bit smaller than the ones I have been to before. However it is cozy and I had a nice time. The coffee and sodas that were fr...  read more »
  • If you're just looking to past the time and have fun you're ok; if you're looking to win any money forget about it, No High Limits Room, all new comic slots and they all have low payouts, LOL, they'll...  read more »
  • Just a couple of things that bugged me. The casino is smoke free...big have to walk through the smokers as you enter. We went 3 days in a row using our free vouchers and all 3 days coming and going we had to hold our breath to wade through the 30-40 smokers hanging out within 5 feet of the door. We each had $10 vouchers each day...the big winners were $90 and even the least winner won $20 or so. Also of note...2 of the 3 days we saw the same hooker going up and down the road that goes to the casino. All day long..up and down...not sure what that was about..but she was working it! The shuttle guy had to see her and just looked the other way. The service desk was always full of people waiting..they usually only had 2 customer support people there at any given time. It usually took us 5-10 minutes to get our vouchers onto our rewards card. They had some kind of drawing while we were had to be present to win..and...the drawing was a only gave you a chance to win.
  • My review is going to be in three parts, the good, the bad, and the ugly. The good, no alcohol- I know people love to drink I mean after all this is Wisconsin but there is nothing worse then being in a casino losing your money and dealing with obnoxious drunk people! Or to be winning and deal with obnoxious drunk people! That's why I hate potawatomi is the alcohol. I just hope that they keep offering the free coffee so the drunk people can sober up before they leave. Being this casino is on the outskirts of town it might not be a good idea to get people drunk and send them home. Speaking of the free coffee it's delicious, and i swear sometimes I decide to go to the casino just for the free coffee! The bad, the rewards club is a joke you have to spend a ton of money just to earn $5.00 in rewards play. Almost every casino I've been to offers amazing rewards for your birthday but not this one. The staff is very rude at the rewards booth. On the commercials they show happy smiling employees at the rewards booth but when you go there no one smiles, and they all act like you're an inconvenience to them! If you're going to work any customer service job you should be required to smile and be nice! The non smoking thing sucks, they built a box for the smokers and yeah it's enclosed and controlled with heat/ac but still it sucks to finally find a "good" machine and have to risk losing it just to go smoke. I'm really surprised they even went through with this because we can't give the casino our money when we are out in the box! The food offered is very overpriced and not that great! The staff serving/making the food is very rude, and not helpful. My husband ordered cheese fries and they forgot the cheese. When he took them back the cook got mad and argued with him! He was extremely rude we won't be getting food from there ever again! The staff at this casino is horrible when you're losing your money at a casino it would at least be nice to have friendly employees but just not the case here! The ugly, the slots are ridiculous I don't mind that they are run by the bingo game what bothers me is that the slots they do have are all pretty much the same. Some form of quick hits everywhere you look it's quick hits, and they just don't pay. Sometimes you get lucky but not often! Also it's sickening to play any of the machines and get small to no wins. For instance a penny slot at max bet being $3.00 and win 3 cents, or 25 cents when you are betting the minimum amount being 30 cents I can see winning a penny or a quarter but when you bet dollars you should win dollars. Overall the is not a bad place to go if your looking for something to do but ho-chunk you really need to offer better rewards, get happy employees, don't get alcohol, bring back smoking, keep the free coffee, loosen up the slots, and get a verity of slots. Potawatomi has many different machines ranging from super jackpot party to the big bang theory they have so many different machines and that makes it fun. I recommend this casino for now until they get their alcohol license. Also I recommend that before going to this casino you plan what you are willing to lose and only take that with you because nine times out of ten you will lose!
  • By far the worst casino in Wisconsin! It's the closest to me so I still go quite a bit, but very rarely do I come out ahead. I've played with thousands of dollars and I only get $10 in free play. This place is a joke!!
  • Temperature is horrible. Bring a sweatshirt if you sit in the far back. Some days you can't win a penny, other days you can't lose! Wish there was an in between...
  • Nice place, especially if you like that it's non-smoking now. The slots don't hit bonus spins as much as anyone would probably like , but still a good time for a little entertainment. It was busy and it seemed like there were a lot of machines with "out of order" signs on them and a couple others in need of service. A couple people of The Rewards counter staff were not very good and seemed to do minimal work. I had asked about anything I could sign up for and rewards play and she just said there was the text sign up. My friend and I did the same thing, but he was also given a card to allow him to get more rewards play.
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