Pines Pet Cemetery and Cremation Center, Lebanon

4.9
The Pines Pet Cemetery was first opened in 1966. It is a 35-acre deeded cemetery with over 18,000 pets privately interred here. We also operate an on-site crematory and perform individual cremations only. Our goal is to make a very difficult time just a little easier by guiding the pet owner through the many choices of services and goods available, while allowing the pet owner time to reminisce and grieve.. We are a 35-acre deeded pet cemetery with over 18,000 pets privately buried on our grounds. We also offer

a country burial (group burial) option We have a crematory on-site and perform individual cremations only The ashes are always available to the family. We also offer an extensive line of cremation urns and jewelry,caskets,memorials for home or cemetery,in-ground vases,and pick-up of your pet from your veterinarian or your home.
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Pines Pet Cemetery and Cremation Center Reviews

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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 5.0
29 reviews
Google
4.8
TripAdvisor
  • Everyone at pines pet cemetery are very compassionate, friendly and helpful. We have lost 3 pets and pines has helped us through it. Great place  more »
  • We have memorialized several beloved dogs at the Pines over the years and the people there have always been helpful, kind and caring. Plus it is a beautiful place for a quiet walk that brings back...  more »
  • The Cemetery is impressive and well cared for. And the personnel are caring and helpful. This was the first pet I’ve had to have cremated and will use again  more »
Google
  • We chose pines after family and our vet recommended them. They were very professional and compassionate. When we arrived to pick up our pets ashes we were greeted immediately and they helped us pick out an urn. We were never pressured to buy anything or add anything extra to our bill. I could tell that the staff really truly have a love for animals. They had several dogs and cats walking around the office and the atmosphere was very relaxed and calming. The grounds of the facility were very well maintained, creating a peaceful and tranquil atmosphere.
  • I called the Pines at 9:05 am today (July 5, 2019) because my sweet dog passed away earlier this morning. There was no answer but the voicemail message stated their business hours (9am-5pm, I might be off on the closing time) and said if I was getting this message they were either on the other line or working with a client. I left a message asking for a return call from them, giving my name and phone number. I didn't hear anything for over an hour so I called back, getting the same message but not leaving a second voice message. It is now 7:04pm on the same day and I STILL have not gotten a return call. I am glad I was not depending on this company to take care of our needs today because it would not have happened, obviously. We called Faithful Companions in Sharonville and was able to take her there immediately. They are open 8am to 10 pm every day of the week and will be delivering my precious pup back home to us TOMORROW. I strongly recommend that you call Faithful Companions as they are prepared to help in your time of need. UPDATE: I received a call from them today (July 6, 2019) at 2:55 PM and was asked if I "still need to make arrangements." Ironically, about twenty minutes prior to the call Faithful Companions had delivered the cremains if our Maddie to us. I informed the agent from the Pines of this and she told me that she was sorry for our loss. No apology for not getting back to us in a timely manner nor any reason or excuse for it. Unacceptable.
  • I would recommend this beautiful place to anyone who wishes to bury or cremate their beloved pets. The staff are all very compassionate and helpful. They take care of your family member as if it was their own. I am picking up my girl's cremains today. It's almost an hour's drive away and wouldn't think twice about it. If you want to do right by your pet, you'll bring them here.
  • I would most definitely, without reservation, highly recommended this cemetery-cremation center to anyone reading these words. My beloved companion dog of 10 years died in my van Monday morning at 6:30am while we were waiting at the vet's office to open at 7:30. While waiting that hour, after he passed, for them to arrive, I looked for a cremation center to take my friend. I found one in Milford. They didn't allow walk in drop offs, but had a link to have them call you back when they opened at 9am. (They actually did call me back at 8:40 but I was already at Pines thank god). When the vet tech arrived she offered to take my Joe and make the arrangements. I told her I would rather take him and she gave me a flyer for Pines. She said they allowed walk in drop offs and they opened at 9am. I arrived a little after 8am and waited for them to open. Side note here ***********Google maps will take you to the wrong entrance. It will take you to the back entrance by the owners home. If your coming from Morrow/Maineville way your GPS will tell you your at the entrance, but you need to jog around a couple of curves and turn right about a 1/4 mile down. If you're coming from Lebanon, Rt48, you'll need to turn left, at the point your GPS tells you to turn left in 1/4 mile. While waiting for them to open a man doing trash came by and told me he thought they were already in at the main building and pointed me that way. I had been waiting at the back entrance and had no clue of the glorious place I was in. Pines cemetery is as beautiful a cemetery as I have ever been in. My father is buried in Spring Grove cemetery, and while it's way way larger and very historic, Pines is as impeccably groomed, beautiful, peaceful and comforting as Spring Grove. Even though I was there at 8:30am Tonya graciously stopped her early morning, before opening work to assist me. She was so kind and helpful. Because their prices were so affordable I was able to preserve my beloved dog in a beautiful urn. The owner, Shannon, came down and helped Tonya with my sweet Joe. They were both so kind and comforting. They allowed me to spend time with Joe, and then sweetly covered him with a blanket and took him away. I got a call at 4:15pm that afternoon to let me know Joe was ready to be picked up. I can't tell you how thankful I was to have my sweet Joe Oso back beside me in about 24 hours since I said my last goodbye, and my last stroke of his head. I had never thought about where the cremains of my pet's should go when I die. If they can't be with me in death, I want them interred here. If you're looking for a special place to bury your pet, I can't imagine you could find a nicer place than this anywhere in the country. I couldn't conceive anyone coming here to check this place out, and not being as absolutely blown away as I am. I will forever recommend Pines Cemetery to everyone I know... and people I don't know, if I know they would need their services. I am so very grateful to you for the outstanding services you provided me on Monday. Thank you!
  • Over the years we have had 5 beloved pets cremated here. Everytime the staff is very sensitive to our grief. Everytime they have come through for us. The Pines is a wonderful place to help you when you need it. A total asset to the community.

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