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The Wedding Chapel of Las Vegas, Las Vegas

2.7
#34 of 36 in Sightseeing in Las Vegas
Landmark Tourist Spot
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Reviews
TripAdvisor Traveler Rating
32 reviews
Google
3.9
TripAdvisor
  • We used this chapel last week for a vow renewal. The picture on the Internet did not match the building. The neighborhood was less than nice and we thought we were at the wrong place and was almost af...  more »
  • Supposed to be the home of the $79 wedding but when we got there they charged an additional 18% 'surcharge.' I told them this was bait & switch dishonest but they refused to make it right. Later I mes...  more »
  • Although they got is mixed up with another couple, my guests and I got right in did our ceremony with candle lighting, wine toast, cake, the preacher was fun and we enjoyed the experience. Had to wait...  more »
Google
  • Great value and exactly what we wanted. Doesn't look like much outside- but the chapel area was perfect for us. Very cute and looking forward to seeing our pictures from the package. Staff was ready to go, ceremony was perfect- sweet, simple and traditional vows. Emotional. Photographer and minister were very sincere and on point. Booking, walking through- everything. Super easy and great. Thank you for making our special day this weekend great!
  • Please note this Rating is not based upon the ceremony because I did not end up having my ceremony done. Very poor customer service. They never answer the phone when you call. I had left three messages with no return call. I made numerous phone calls on different days and different times, never was able to get a hold of someone. When I finally got through I verified I have the correct number, and I did. Unfortunately I ended up canceling my ceremony due to an injury which required surgery and I left two messages regarding such and wanted to verify I could reschedule within a year per policy. No one ever returned my calls. On the day my ceremony was scheduled they called inquiring where I was, I said "if you listened to your messages, which I left you two, you would know that I cancelled the ceremony due to an injury requiring surgery." About five minutes later another person called me asking me because I was late for my ceremony . I cannot believe the lack of communication with the customers and between the staff themselves. It was a blessing I did not have my ceremony there probably would've been a complete disaster. I will not be rescheduled my ceremony with this Chapel it is the worst service I've ever had. I would not recommend this to Chapel to anybody, I am surprised to see the positive ratings... maybe I have higher expectations than other people. When you charge 18% on top of the package price I would expect a little bit better service
  • I understand why they are unwilling to do refunds. It's because they know they are ripping you off. The "recommend" donation to the ministry is REQUIRED. So after paying for the limo, we didn't receive one. After thinking we purchased a small photo shoot with the package we find that the attached photographer is a separate entity and charges an extra 150- 250 for unedited photos. This place is running a very shady business people. Please don't be fooled by the website, this place is not what your expecting. The location is off the strip on a very dark residential street. Save yourself the embarrassment of this place, save your potential bride the tears and disappointment. This is a place of prime example of false advertising.
  • Supposed to be the home of the $79 wedding but when we got there they charged an additional 18% 'surcharge.' I told them this was bait & switch dishonest but they refused to make it right. Later I messaged with the office lady. She claimed the surcharge is stated on their website. It took me 10 minutes of looking to find it buried in the "Make a reservation" area. Aside from the problem described the 'minister' was nice and the facility was attractive.
  • Everything was going great. WE paid our dues, went through the process of what was going to happen, got our pictures taken and had our amazing wedding. They were very accommodating. HOWEVER....the only reason we paid more to upgrade our package was because we were very excited to have a limo ride afterwards. Well once we got completely done at 11:30 the lady said it wouldn't be there for 45 minutes to an hour AT LEAST! They refused to refund us because "it was a part of the package." She said just because we didn't want to wait for it doesn't mean it was going to be there. This was ridiculous. We paid to have this as part of our package but they didn't deliver.

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