Boulder Station Hotel & Casino, Las Vegas

2.7
#63 of 65 in Casinos in Las Vegas
Boulder Station Hotel & Casino is located in Las Vegas. Use our Las Vegas online tour planner to visit Boulder Station Hotel & Casino on your trip to Las Vegas, and learn what else travelers and our writers recommend seeing nearby.
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Boulder Station Hotel & Casino Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 3.5
35 reviews
Google
4.1
TripAdvisor
  • I lived in Vegas for 55 years and recently moved. I chose to stay here on a trip back for a family event due to it's proximity to where I needed to be and because we like the buffet and Mexican restau...  more »
  • This is one of my favorite casinos to visit. Very friendly staff. Good restaurants. Locals like to play and win at Boulder Station.  more »
  • When I checked in they charged me more than the quoted price even though I booked directly through the hotel. Than they refused to give me room charges- even after I paid all of their resort fees and ...  more »
Google
  • Boulder Station is always a very satisfying experience. The easiest Station property to get to from the interstate. I always feel safe when at Boulder station. The rooms are clean and the beds are comfortable. It's a bit of a walk from the front desk to the hotel, but this allows time to see a lot of the games available and the places to eat. Be sure to get a boarding pass, those points add up fast and there are great choices to redeem those points for.
  • If anyone is looking for a great deal on hotels you can check it out on HotelRaven. com Booked a hotel on there and they had the cheapest rates around... Boulder Station is always fun! They have a nice selection of slot games, great bingo room, and delicious food at the Feast Buffet! The staff is always helpful and smiling! The only thing I don't care for is us having to put money in the machine to play my free play. Especially when I accumulate a bunch of points while I'm gambling that I can use for free play and realize I lost my last penny! Can't even get it without more of my money in the machine! They're the only ones that make you do it! Otherwise this is a great place to go! And the entertainment is spectacular!
  • Poor customer service, check in front desk associate was rude and seemed agitated during the check in process. Check out associate was combative about a small billing dispute and we had to plead with the associate to speak with a member of management, when we were finally transferred to a manager to address what we thought was an included child's buffet ticket a person claiming to be the hotel director either lacked the authority or willingness to resolve the dispute even after we explained that we were able and willing to provide proof to support the reason for our position. The facilities where nice and worthy of a good rating but in hospitality customer service is one of the most important factors one should be judged on. This team failed in this area and as a result I unfortunately cannot in good conscience recommend this establishment at this time or in the near future to friends, coworkers or acquaintances and most likely will go out of my way to recommend against staying at a station property given my current opinion of the customer service at this property. I would have loved to have been able to give a higher rating and was excited about what the facilities had to offer when we originally booked the room, it's very unfortunate that it turned out to be a disappointment over customer service which should be one of the easiest things to control and drive for management. We decided to extend our stay in the Area and did so for 2 additional days with another hospitality provider due to our customer service issues at this property.
  • I have had many experiences at most Station Casino locations,. Most have been very good. Last night, my son, his father, and I ate at the Feast Buffet for dinner. It was superior to most other Boulder Highway Strip casino offerings (as far as buffets go) . There are ethnic offerings Chinese, Mexican, Italian. as well as American fare, burgers and Friday is BBQ night. Ribs seemed VERY popular Cut to order. As was turkey, brisket, ham, amongst other carnivore staples. Great salad bar, EVERYTHING VERY FRESH. There seems to be something for everyone. Even vegetarians, like me.
  • Boulder Station is always fun! They have a nice selection of slot games, great bingo room, and delicious food at the Feast Buffet! The staff is always helpful and smiling! The only thing I don't care for is us having to put money in the machine to play my free play. Especially when I accumulate a bunch of points while I'm gambling that I can use for free play and realize I lost my last penny! Can't even get it without more of my money in the machine! They're the only ones that make you do it! Otherwise this is a great place to go! And the entertainment is spectacular!

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