L'Auberge Casino Resort, Lake Charles

My husband and I enjoyed our stay. The rooms are very large including the restroom. The beds are very comfortable. We were in a smoke free room. We didn’t smell any smoke. The lazy river and pool area was very nice. The gardens are well kept. The casino was nice. The my choice customer service desk was very helpful and polite.

Pretty but no fridge? Seriously? I was traveling and needed a fridge. The only way that was going to happen was if I paid an extra $100 for a suite. And these rooms are not cheap I asked about security in the parking lot and there does not seem to be any. Either park with valet or pray over your car when you leave it. I had no issues at all, but saw some of the clientele and worried a little. Gorgeous sunsets from the hallway, comfortable bed and great pillows. Nice long lazy river with 2 pools. Several places to eat inside the hotel. Golf course was well manicured, as well. Plenty of places to shop and eat in the area.

Great casino and resort! Went here to celebrate my birthday with my husband. We had a King luxury room and it was wonderful. Very clean and we had an awesome view of the pool and lake. We dined at Drago's for dinner, it was so good!! Hubby won a little something at the casino which paid for our dinner. Overall, great experience. Staff was friendly and welcoming. Will definitely be back soon.

My first day trip to the casino. The atmosphere was nice. Cleanliness was good. My negative issue was trying to get assistance with slot machines. There was one machine that was not working and I ask 3 people for assistance which I suppose it was not their job nor did they help in getting anyone. After about 15 minutes I was told it is on reserve for someone. We were there for 5 hours and no one ever played the machine. There was only 1 of those is what I was told.

Geneva was very friendly and accommodating. The menu no longer had a drink, High Roller Bloody Mary, but she was able to get it done for me. Her food recommendations were spot on as well. She was one of the best servers I have ever had. Shout out to Andrew and Pedro for being very accommodating as well. Great experience all around.