Kart Ranch, Lafayette

3.5
Kart Ranch is located in Lafayette. Put Kart Ranch at the forefront of your travel plans using our Lafayette attractions website .
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Kart Ranch Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 3.5
35 reviews
Google
4.2
TripAdvisor
  • This place is awesome! They have a large game room. The Go Carts are alot of fun as well. All in all a great place to take the family for pizza and games.  more »
  • Overall the students really enjoyed this trip. We came down for the Jr. Beta State Convention and we wanted somewhere to take the kids when the day ended. First off the students had a blast which is w...  more »
  • The carts were great,but the arcade is more catered to younger children,lazer tag WAS GOOD.,golf was boring  more »
Google
  • Kids loved it. Grown-ups enjoyed themselves as well. Very clean. Inside staff was cheerful, outside staff a little less. It was really hot, so understandable. Overall, great choice to spend a few hours on an afternoon while visiting.
  • A fun place to bring the kids. They have a decent selection of arcade games. Mini golf, kart races, and other outdoor activities. They have a section for the smaller kids with a play pin and other toys for them to play on. A worker stays at the gate and keeps and eye on things. A parent is required to sit inside with their kids. Has the normal selection of items for a concession.
  • There is a new pay system for there games. You load a card and swip it at the game. There outdoor games were all working an we had a blast.
  • Me neither my little one wanted to leave we had so much fun love this place
  • My experience has no words. It was purely awful. The worst place to bring your children. People are rude, trashy, cut in line, and liars. Staff does NOT resolve issues and refuses to give money back. Customer service is awful. They will sit there and argue with you and belittle you instead of truly work to address your concerns and make sure you leave happy. They allow people to smoke in their bumper boat area, when smoking laws say no smoking within 25 feet of premises, then they turn around and essentially ignore it because "nobody else saw it", meaning, the person on staff running the ride nearby didn't look and see so I must be a liar, or at least, it's okay to accuse me of being one. Then the man who has the audacity to break laws and smoke around my asthmatic child walks in, and I point him out red handed. He goes on to verbally assault me because I guess he can't stand being called out for the awful human being he really is. Do the employees at Kart Ranch have anything to do or say about it? Of course not! Then, they accuse me of being dishonest about my ticket receipts for the day and claim they will be unable to refund me for all the tickets I purchased since I am NEVER bringing my children back to Kart Ranch, and accuse me of being a liar because I misplaced one of my receipts. They said they could not find the receipt of the 7 tickets I purchased today in their system, yet, they are capable of pulling up food we purchased in their system? How convenient. Well, so funny... That I just got home and oh wow what do you know, found my receipt! I will be contacting a manager again tomorrow, because this has been the most absolutely horrifying experience of my life. Never have I experienced such terrible, condescending, and unprofessional customer service personell and I will not subject myself or my children to this vile atmosphere ever again.

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