The Ice Factory of Central Florida, Kissimmee

4.4
#13 of 18 in Fun & Games in Kissimmee
PLEASE NOTE PUBLIC SKATING TIMES BELOW

Main Rink

Mon-thru -Fri 10am-2pm

Tuesday 5:30pm - 7:30pm

Friday 8:00pm - 11:00pm

Saturday 1:00pm - 4:00pm & 8:00pm - 11:00pm

Sunday 1:00pm - 3:00pm & 6:00pm - 9:00pm

Studio Rink (small rink)

Monday- Friday 3:00pm - 5:00pm & 7:00pm - 10:00pm
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The Ice Factory of Central Florida Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 4.0
49 reviews
Google
4.3
TripAdvisor
  • First time my 10 year old has attended summer camp here. It was so nice to pick her up and not hear how bored she was all day, and that she really enjoyed it and wanted to go back.  more »
  • It was a great fun day watching hockey teams play. They also have classes for ice skating and other activities for the whole family  more »
  • It was a lot of fun. We bought a discount tickets on Groupon. It was the kids winter break so I thought it would be crazy busy but it wasn’t. Check in quick and getting skates was a breeze. They have ...  more »
Google
  • I have lived in FL my entire life and this is the first time I have been to Ice Factory. My children have skated here many times. So these are first impressions. The building is in need of some repair and updating. I remember when it was built 20 + years ago. There is insulation hanging from the ceiling in the main entrance. There are tables inside the skating area that have holes in the with splintered wood exposed. Discard the table or repair it. We asked for two skating walkers for our younger children and were asked to pay $3 each. We were not asked to pay last time. Both walkers were not even and the two legs didn't make contact with the ice at the same time. They are just a simple hollow tube of steel that is bent seems like it would be to hard to insure these were straight, especially if you are asking people to pay extra. It would be great if there was an area where parents and guests could watch the skaters and stay warm, especially with having a baby with us. The skates were acceptable at best and they charge $5 extra for upgraded skates, whatever that is? My oldest daughter 12 really enjoyed herself and had no complaints. So even though the facility and environment is most likely the same and minimally maintained over the years, the core experience is still succeeding.
  • Free lesson was great, kids enjoyed it. Most of the staff fantastic. Kids wanted to sign up for lessons, we didn't because of one of the employees. That is the same reason we gave 4 stars instead of 5. The short French employee was yelling at a skater for being in a room that talking to other parents I found out is where the advanced regulars are suppose to go so new people could have room in the lobby, and I don't want my kids to be exposed to this type of behavior. I am undecided if we will give the rink another chance or not. But I will have my husband with me next time and that little man better not speak to any of us that way. You could have a nice family place. Good Luck to you.
  • A great place to take the family. We went here for our niece's birthday party. The staff takes good care of guests at the party which is a nice help to the busy parents. They have a good snack bar for the kids that want a quick snack and arcade games to play when kids want a break from the ice. The prices for admission and skate rental is very reasonable. Obviously make sure you dress warm but you can buy gloves there in case you need them. It's a fun place to go on a cheap budget.
  • Customer service was completely rude and nobody acknowledges you when you are at the customer service counter. Lady on ice claimed to work there and told us we were endangering our toddler and couldnt believe we would go on the ice rink with her. Later found out that she was a figure skating coach that goes there. Her student was taking pictures of my daughter for whatever reason.
  • Good staff, quality facilities. Priced appropriately.
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