The Point Casino & Hotel is located in Kingston. Choose to start, finish, or center your holiday on a trip to The Point Casino & Hotel by using our Kingston holiday planner.
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We only get to the Point once or twice a year, but we find that every time they have added or improved something. We still haven't stayed at their new hotel but are looking forward to it. This time we... more »
My hubby a d I were looking for a fun get away for an early Valentine's, I looked at a few different hotels casinos etc , I had heard of the Point . I crossed my fingers and we headed on the quick tri... more »
The best casino hotel I have stayed in! I loved everything about it. Clean, great staff, so comfortable. I travel a lot and have grown accustomed to so so hotels. This stay was a welcomed surprise! Fi... more »
Attended a Heart By Heart concert and stayed in the NEC hotel. Front Desk was amazing. Remembered me from my phone reservation. Went out of their way to make us feel welcome. We will be back!
The Point Casino is currently expanding to add a hotel. It seems that this has not affected the service in the casino, which is a plus. The construction inconvenience has been minimal, although there is some lingering annoyances in the parking lot. I do feel like this casino would have been much better off adding a parking garage. There are a great deal of slot machine choices at this casino, but "favorites" are limited and always in use. It would be good if they were to add several more of the most popular games, not just adding new games that nobody has heard of yet. The table games are extremely limited at this time, but they are very rarely filled regardless. The dealers are incredibly knowledgeable and friendly, which is a plus. The Point Casino has a buffet available, but it is quite often understaffed. The food is decent, but not outstanding. There is nearly zero options for diabetics as sugar is used in absolutely every dish. I should mention that the buffet is "all you can eat" and there are specials quite often where you can buy one meal and get another free (Wednesdays.) There is another, much more upscale, restaurant, but the opening times and menu is hard to find and quite confusing. It seems to always be closed. This casino loses 2 stars for these reasons: Guests are charged 50 cents for bottled water, which is just bizarre to me as a person who has been to dozens of casinos. Also, as someone who frequents the point quite regularly, there has been a clear decrease in machine payouts since construction started on the hotel. Many machines have broken buttons, and often machines cannot be used due to "printer is out of paper." I would not remove any stars for The Point Casino's staff, as they have all been knowledgeable, friendly, patient, and well-spoken. Another plus is that the security for the parking lot is quite good (but I still feel that a parking garage would have made so much more sense to include during the building of the hotel.)
Friendly staff and an awesome atmosphere to relax and just be yourself. The food service is top notch also,you really should try it if you havent yet already.
Bad payouts. Ordered food at the café, my order was giving to someone else, after they returned it they tried to serve it to me. Asked for my money back girl said she needs a manager to do that. I told her to get the manager please. She seemed confused. Said he's not there. I won't be back
The Point Casino is laid back and casual with a friendly, country-like atmosphere. The new hotel is looking very nice and its not even finished yet. The employees make you feel good; they are glad you're there, and a lot of them remember your name (or maybe I'm out there alot). The Point lets their bigger cousins 10 miles down the road handle the snobby, ritzy fritzy, high roller wannabes, big city dwellers, etc., in their newly remodeled, high 💸💲casino castle, built with my loses. If you want to relax, eat food made with "love", hang out, be a 'good ol' boy, or one of 'the girls' , there is no Point going anywhere else but the Point.
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