Kingsport Aquatic Center, Kingsport

2.2
#10 of 14 in Things to do in Kingsport
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Kingsport Aquatic Center Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 3.0
33 reviews
Google
3.5
TripAdvisor
  • Love this place! Locker rooms are very clean. There are several indoor pools with more open outside in the summer. Staff is very friendly. We signed our son up for special swim lessons. Cameron did an...  more »
  • The gym is a great place to work out but if you come for just the pool or known as the Y this is a large facility but their tends to be a lot of people during the summer so I stick to going in the win...  more »
  • No seats anywhere , when I found one empty 5 minutes later a man walks up starts to yell and make a scene. Staff was called and was completely in over their heads. No help at all . Save your family an...  more »
Google
  • Good points--it's got nice pools and other facilities, it's clean, and of course everything is fairly new. Bad points: 1) No outdoor pool. Especially for the kids and those who just want to splash around in the water and not really swim. The lazy river is not a substitute. 2) More proactive policing of the lap lanes. Too many times the lifeguards just sit there as kids jump into the lap lanes. The easiest solution for this is to simply have an outdoor pool for the kids, and keep the two indoor pools for lap swimmers and for competitions. This is also why I think they should have kept the old Legion Pool open, as a 'just kids' pool. 3) In addition to this, there should be a policy where if more than two swimmers have to be in the lap lanes, no backstrokes or any other strokes should be allowed where one can't see where one is going. I have experienced this problem here and at other pools, some man or woman gets into the same lap lane and does a backstroke and can't see where they're going and crashes into you routinely. 4) While the warm pool water is acceptable, the large pool water is far too cold. I can swim more than 2 hours in the warm pool (and in other pools) but often I have to exit prematurely from the large pool just because I'm freezing.
  • Love this place. Great to hang out with the family on a hot summer day.
  • The life guard giving my 8 year old boy a swim test ran off in the middle of giving my son his test. Not a single other life guard took over for her. When I proceeded to let a manager know, the manager did not seem to see a problem with this. It is a very UNSAFE environment and I would never recommend this place to anyone. I have been to a lot of YMCAs and this is by far the most irresponsibly ran one.
  • Most staff members are hateful and obviously don't know their job like they try to act they do. We paid $30.00 to get in which is fair considering all that it has for kids.....they let us in with a watergun for our 3 yr old grandson which played with it in the water for over 25 minutes before the same lifeguard that was watching him play with it told us we couldn't have it in There! I am very disappointed that they can't communicate any better than that and after my grandson starts crying then they want to apologize and say "Oh, well, I'm sorry about that it shouldn't have been allowed in here" by the same MANAGER that let me in with it. Staff not only are hateful but they appear that they hate their job, and obviously don't have a clue what goes on from day to day. We will not waste our money go EVER go there again and when were asked about how good of a place it is we will gladly tell them that it definately is not.
  • We usually LOVE this place, but. It is very unprofessional and inconsiderate to change the pool hours for Sunday with no advanced notice or even bother to change the hours online and on the signage at the pool. We were outside waiting for 20 minutes this Sunday with no idea along with the other 30 or so people that the hours had been changed to noon. As members this significantly effects our desire to maintain our membership especially because Sunday mornings are the best times for my family and I to go to the outdoor pool. The majority of your customers are people with children and it can be a major undertaking to get everyone ready, out the door, and covered in sunblock only to be sent home because you guys decided to keep it top secret information that the pool would not open until noon. I could understand if the hours needed to be changed but to do it in the way you guys chose to is unexceptionable. What in the world were you thinking?

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