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Silver Rapids Indoor Waterpark Reviews
Second time there. My girls love it!! I love that there are so many life guards on watch. I always try and stay close to the my girls but if they slip away I’m comfortable that some one is watching th... more »
We purchased a package deal for the waterpark and the hotel for a three generation family outing. All family members....ranging from 5 to 58 - were all very pleased and all had a great time in the wat... more »
I'm sitting at the bar upstairs in the park. I watched the bartenders walk by a man who is clearly if Hispanic descent numerous times and not even acknowledge his existence. For almost 5 minutes they ... more »
The water park is great. No complaints there. However, it’s ridiculous how many wrist bands we have to wear. Just make different colored ones for the different levels or whatever like every other water park ever. Second, what’s the deal with the life guards? Do they not get enough sun or something because none of them looked happy to be there. When one of the tubes for the slide got stuck in the conveyer belt thing the guy walked over to the edge to look at what was going on but he didn’t do anything else. He sat there looking over the edge for 5 minutes. He didn’t say why we had to wait or anything. He didn’t even look at us. Third, chill out with the whistles. I was in the lazy river with my brother and he swam under one of the tubes. Then the lifeguard, who was sitting literally with in arms reach of me, (and keep in mind the river is 3 feet deep. He could save a kid on he other side of the river without even getting in the water) he saw my brother under water and blew his whistle, right next to me, to ask if my brother was fine. He could’ve just asked with his voice. Anyways I guess just make sure your lifeguards are happy because everyone can tell they don’t want to be here.
We make this an annual trip and each year it continues to go downhill. There is no maintenance or upkeep being done it continues to get more run down. Never saw a single person do any clean up the two days we were there. The garbages were over full and garbage on the ground all over. I reported that the changing rooms were very dirty and towels were all over and then someone went in and cleaned it up. They were nice when I told them but if they had someone checking the changing rooms I wouldn't have to tell them. Bathrooms were so gross the floors were so dirty with hair and toilet paper and to think it all goes right back out to the pools GROSS! Anyway bottom line they need more staff for cleaning this place and to start doing some maintenance on the building. With the prices that are charging they should have enough money for the basic stuff. Cleanliness should be top priority in a place that charges $250 for a group of 4 to stay and have access to the water park. Staff have alwaya been nice and helpful so I want to make sure they are recognized for that. Also the food is good and they do their best and also seem to be working short and don't have enough staff in the kitchen either. Hope full there will be some changes and updates done to the water park facility soon.
A little on the pricy side, but the kids loved it! We went during the winter and it was like 85 degrees inside. Made is very nice. There really is something for the whole family to enjoy.
Arrived at 8-ish. Front Desk, and accommodations were friendly and adequate. The restaurant seemed overly busy, was told basically you should eat elsewhere, but that we could have food in about an hr and a half. I have worked in F&B a long time, and appreciated the heads up on the time. Maybe the kitchen was catching up, but the tables were mostly empty, yes the bar had other customers. Still we sat for a solid 30 mins before being offered water for kids .. not a big deal. Went to the water park the next day. Let kids play, ordered a beer .. one over foamed glass was sitting to let the bubbles settle, watched the second glass also foam up as she'd just changed the keg. Again no big deal, UNTIL the bartender proceeded to pour glass A into glass B, and strained the foam off through her fingers in front of me, and then handed it to me with a smile and nothing else to do. I want to have fun, and I want not to set off workers when they have their own way of handling things, but the Food side of this place SUCKS, and the food was barely better IMO. Sorry. This was about 3 days ago, I didn't want to even write the review, but was pushed by my coworkers after telling them the story. "Unbelievable!" they say. "Totally believable" I say, just saaaaad.
Great variety of activities. My 4 and 2 year old loved it! They had multiple family changing rooms which made it convenient and hassle- free.
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