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CoCo Key Water Resort - Kansas City, Kansas City

(1.6/5 based on 340+ reviews on the web)
CoCo Key Water Resort - Kansas City is located in Kansas City. Put CoCo Key Water Resort - Kansas City and other Kansas City attractions into our Kansas City itinerary planner, and watch your holiday take shape.
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Reviews
TripAdvisor
  • With the park youngest is 3 the oldest was 11. This was the perfect age for this part any older and teenagers might be spent 5 hours and the kids were still playing the food is reasonably priced and y...  more »
  • Very dirty looking water park. Water was cold but the room was way too hot and they water was yellow. Nothing to do for young kids and water way too cold for a baby.  more »
  • We took our 8 and 4 year old to Coco Key for spring break. First, DONT STAY AT MARK ADAMS! We enjoyed Coco Key! My kids had fun and the pool staff were friendly. The restaurant staff were not friendly...  more »
Google
  • This was our second birthday party at Coco Key. Our last party was 6 months ago but while the kids enjoyed the party, the service at that party was a bit chaotic. However, I want to report that this party was a very good, much improved, experience. The staff was top notch; handled everything perfectly. I really appreciated their attentiveness to the kids. For us, the location has always had a wonderful facility, but am pleased to say that their service now matches their facility. Terrific!
  • We had fun here on a Spring Break day. Not too crowded. Pool was very nice, fun attractions. Life guards were attentive. Other staff were also helpful. Food was affordable, but they were out of a lot of items. The food area definitely needs improvement.
  • We had such an awesome time, it was our first visit and we will be back! The park was clean and very warm. My son lost his glasses and the supervisor made sure the staff found them quickly, they were awesome!.. my only complaint.. the food wasn't very good, we spent $34 on a hot dog, nachos, 2 burgers a funnel cake and drinks, the drinks were the only things tolerable, next time we will eat first! But we will be back!
  • Stayed here for spring break with my children. My first room was so disgusting we couldn't even stay in the room. The bed wasn't made, the tv remote, the television and the bathtub was disgusting. You could clearly tell that there was no work done in this room. It took 45 minutes for someone to come up and get us another room. The other room smells good it was a little bit cleaner but the toilet continued to run, the heat wouldn't come on, and the ice bucket was nasty. I ask for a refund and they said it would take 2-7 days to get my $200 back. It was only for one night so we stayed anyway. This is our first and last time stating at this hotel. I will not recommend this place to anyone. The staff seems friendly until they actually have to do real work the maintenance and upkeep of this is hotel is seriously lacking and the housekeeping needs to be restaffed, horrible.
  • Worst online experience ever! Two phone calls and an hour later, I was able to book day passes. The website user experience is lost in about the year 2005 and there are so many barriers to purchase it makes me wonder at how many sales are lost due to consumers losing patience with the hoops they have to jump through to hand over their money. The problem with this is that it sets the stage with a consumer to expect a less than stellar experience once arriving at the facility, because if you can't get it right online, what are you getting wrong in person? I hope this isn't the case and, more importantly, I hope that the management of this entertainment venue sees this review and is motivated to fix this horrific user experience on the corporate website. In today's world, there's no excuse to not be serving up a spectacular online experience and make it easy and enjoyable for consumers to give you their business, and their money.