Black Creek Outfitters, Jacksonville

4.7
#6 of 7 in Shopping in Jacksonville
Black Creek Outfitters is located in Jacksonville. Put Black Creek Outfitters and other Jacksonville attractions into our Jacksonville trip builder app , and watch your holiday take shape.
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Black Creek Outfitters Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 4.5
15 reviews
Google
4.8
TripAdvisor
  • Great company! Bought a handful of kayaks from them. Very organized, professional and excellent all around! If your looking for an excellent outfitter in Jacksonville or to buy kayaks and/or gear from...  more »
  • I went looking specifically for Keen's, and although I didn't find exactly what I wanted, I saw so much more in this local place that made me very happy I went. With chain stores all around, it's nice...  more »
  • I organized a group of friends for SUP in May 2017 at the lake behind their store. We were all first-timers who had a great time learning the basics, and eventually playing competitive water games. Ou...  more »
Google
  • Today I needed a winter jacket (after last week’s cold blast) and was pleasantly surprised at the wide selection of jackets and winter wear available. The salesperson was extremely helpful and also told me how BCO price matches by using an app at checkout. I was so impressed with the inventory and the pleasant sales personnel. I would highly recommend and strongly believe this local business should be supported!!!
  • My child has had a wonderful time at this facility but when a concern arose, that is when they failed. I don't judge a business by what I purchased, I judge them on how they treat customers and resolve problems. The trainer Austin needed a lesson in speaking to kids 8-12. He was inappropriate based upon my child and additional interviews with other kids. When speaking the owner Joe, he dismissed our concerns and claimed it was a training voice with providing every excuse to take responsibility and resolve. UPDATE: After my initial review, the owner had an Attorney draft a letter requesting for me to "IMMEDIATELY" remove my review. The owner is not very customer oriented based upon the overall experience and I did have my child use the facility after the director ensured me that she will be visiting the establishment and would not allow the trainer (Austin) to coach my child. This style of safety and security should have came from you the owner along with taking responsibility to resolve not argue or the childish antics. I never once obtained a heartfelt apology as you were condescending and disingenuous. I agreed to make up for the occurrence and you could not respond to my restitution for the situation. I can not and will not allow the misconduct of your staff and/or training methods to be unheard. You can certainly negate responsibility for the event and attempt to defend your actions with us continuing to use your facility after you would not provide a refund for the remaining lessons based upon the unfortunate incident. I'm confident that you shine in other areas but resolve is not one of them.
  • Great store, cool gear. They price matched all clothing items I purchased. They actually looked them up on the internet when I was checking out, saved me a good bit of money. Staff is very friendly and willing to answer any and all questions. THEY HAVE THEIR OWN LAKE BEHIND THE STORE TO TRY OUT SUP BOARDS! It's AWESOME!
  • My husband and I took a kayak class on a Saturday morning at Black Creek Outfitters. We have had several encounters with manatee on the rivers and wanted to learn how to "rescue" ourselves if we were ever overturned in our boats. Trent was an excellent instructor. He taught us the basics of paddle strokes and provided us with constructive feedback as he observed our techniques. He was professional, courteous and we enjoyed the class! We also learned how to rescue ourselves if needed. Thank you Black Creek and Trent.
  • Great store with knowledgeable and helpful staff. Arrived fifteen minutes before posted opening time and they were open--not often that a store will open early, but apparently if they are there they open. They go out of their way to help you without being intrusive. Was looking for clothing and found good variety of items in stock. Will definitely return.

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Accommodations are spread out across Jacksonville and mainly consist of large hotels. For a more scenic stay, consider a hotel on the riverfront or the coast. Beachside accommodations provide the added benefit of being in a much quieter and slower-paced part of the city, but you are farther away from the majority of the city's cultural attractions. If you are planning a longer stay, consider a vacation rental with a kitchen to help ease food costs. These rentals are frequently located in residential neighborhoods.
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