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Jackson Premium Outlets, Jackson

(100+ reviews on the web)
Factory Outlet
Located 20 minutes from the Jersey Shore and one mile from Six Flags Great Adventure, enjoy savings of 25% to 65% every day at 70 designer and name brand outlet stores. Featuring Banana Republic, Brooks Brothers, Calvin Klein, Coach, Gap Outlet, J.Crew, Jones New York, Lucky Brand, Nautica, Nike, Polo Ralph Lauren, Reebok and more.
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Reviews
TripAdvisor
  • I am not a huge fan of outlet shopping to begin with and this is a perfect example why. The store selection is terrible. Would not bother with a trip to this destination.  more »
  • Jackson Premium Outlets has 70 Stores to shop from. The Building design is U shape. They do have nice clothing stores here. Clothing prices are reasonable here. Jackson Premium Outlet is located not t...  more »
  • The best time to shop here would be during holiday sales for BOGOs, etc. Also, if you are used to (or can't afford) paying the inflated prices at the name-brand shops in malls, this can be the place f...  more »
Google
  • I really liked the variety of stores available. Have gone twice, end of summer and Labor Day. As can be expected, it was pretty busy. Some stores have super helpful and dedicated staff (Reebok staff went above and beyond to be helpful and answer all of our questions, especially when trying to shop for our nieces and nephew who weren't there with us -- they helped ease a somewhat difficult situation); at other stores, the staff could use some additional training in handling customers (an exasperated sigh and an attitude of "I've got better things to do than help you" from one of the saleswomen at Perfumania and a mixed bag at one of the men's/women's clothing stores [Van Heusen, I believe] -- two of the saleswomen were super helpful and the clerk at the counter started stepping over the line into rudeness [yes, he was busy, but rudeness isn't the answer, especially in retail, more so when you take the time to answer one customer's question, then arbitrarily decide to chide the next for asking you a question...the words weren't as much of an issue, more the impatience and tone of voice...]). The food court *is* small, but I liked the fact that Sbarro's was included in the Savings Passport and we got a discount on our order (available at the Customer Service counter in the food court after you sign up as an outlet VIP -- in other words, to receive mall updates via e-mail, though I did notice some/most[?] specials in the Savings Passport seem to be posted at the stores themselves, though not all). The Sbarro's attendant was also very helpful and friendly. Overall, you can find some great deals, especially if there's an additional promotion going on and/or you sign up for each individual store's promotions option (e-mails/texts/in-store program). The only reason I don't give it five stars (aside from the attitude here and there) was the state of the bathrooms. Yes, it was late in the day on a busy, end-of-summer Saturday, I understand it may not be as spotless as it would be at opening time, but to have one of the stalls (the one I got stuck in because of urgency) strewn about with piles of toilet paper all around the back of the toilet and cascading onto the floor and a puddle of water (at least, I really *hope* it was water...) all over the floor...? Let's just say, I'd rather hold it or plan a shorter trip than go in there again. I definitely wouldn't wait until being in enough of a hurry that finding another stall (or another ladies' room, if necessary) is out of the question. I understand it's an outlet, that it gets a lot of traffic, but bathrooms are a basic necessity and shouldn't be allowed to deteriorate in upkeep to *that* extent, especially because how you take care of the basics reflects on how well customers (as well as employees) are treated and it all trickles down (no pun intended). One thing to note: I'm not sure if it's an outlet-wide policy, but, please, be aware that at least one store I went to did accept a store card payment, but wasn't able to handle the return of an item that was shipped from another store to our home. They explained that it's considered an internet purchase and they aren't able to handle those because they're an outlet location, not a regular retail store. Be sure to check for outlet-specific returns (and other) policies, especially if you're going for more than just purchasing.
  • Not a bad place to do some quick shopping. The only thing i do not recommend is the food court. There is not that much of a selection only a Nathans & a pizza place.
  • My favorite stores to visit at the outlet are Nike, Under Armour & Gap. I always find a good buy esp when there is a huge sale going on.
  • Great layout. I say that cause I hate when I have to zip zag back and forth in malls. The store are top notch and good deals are here to be had.
  • Nice outlet mall. Overall, friendly ppl here- shoppers and staff.