Hartmann Model Railroad & Toy Museum, Intervale

(1/5 based on 55+ reviews on the web)
A museum for all ages! Featuring many operating layouts... from G to Z scales on display. See detailed operating layouts with trains winding through tunnels, over bridges and by miniature train stations and buildings... even Thomas the Tank that operates by a light sensor system. It started with a model railroad which Roger Hartmann owned as a boy. A love of trains that both he and his wife, Nelly have shared has led to the opening of a first-rate museum. For over 20 years they have been traveling the world collecting old and new railroad items. All ages will delight in seeing the numerous displays, featuring many operating layouts.The hobby shop offers a full line of model supplies for the beginner to the advanced. The Hartmann's truly offer an enjoyable year-round attraction. Located just 4 miles north of North Conway, NH.
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  • Impressive collection of trains and cars. Everyone there was very friendly. We did get the cautionary warning to keep our children near and that we were responsible for any damage. It's probably an ho...  more »
  • The gentleman inside the train museum was very nice. They have so many trains set up inside and you can press a button and actually watch the trains go around. Very cool to see what they had. 6$ a per...  more »
  • Very large model train hobby shop, but the emphasis on European models left it somewhat useless for me. The model train museum was also strange. 10 operating layouts, push the button and a train will ...  more »
  • This is a very cool and fun place to take children and enjoy model trains but the "German-American" owners in charge are very strict and watch like hawks (not saying they shouldn't be aware) but, basically, it's pretty much "kids are to be seen standing in a forward position and not heard." Price to get in is cheap but the items for sale are quite expensive. It's a fun stop but be prepared to have your children completely in line with no noise, disruptions, or oversight on the rules that are posted about.
  • I'm an avid model train builder with 2 sons ages 3 and 6. I model O Scale. I find the people in the Hartmann train shop to be quite rude. I can't even get past the front door without a lecture on how my kids should behave. My 2 sons both are trusted with 3rd Rail brass engines at home and I find the lecture at the door at Harmtann to be rude. Of course my 2 sons want to ride the trains outside. I understand that they are not licensed to be a amusement part. To get around this they give rides "free" as long as you purchase something in the store. I'm fine with that. I would have been happy to buy many things in their store. However, only the table up front qualifies as eligible for a train ride. The junk on the front table is horrid and over priced. It's an overly blatant move to sell what is obviously junk. I would however have spent far more then the requisite $30 on the Woodland scenics items in the store, but NO! For train tickets I have to buy garbage. So, for my kids to enjoy the train I bought the minimum garbage and I'll buy the Woodland Scenics items some where else. This place fails at failing. The best part was when the lady tried to make a comment about my son in German. A rather uncalled for comment that was both rude because of the comment and rude because it was being said in front of us in German. Sucked to be her however as I am fluent in German so I answered her rude question right to her face. This "woman" in the store of Hartman as a true rude bitch. If it wasn't for the fact my kids wanted to ride the train I would have left immediately. We won't ever visit this place again. They give a really bad name to model trains.
  • I cannot imagine the kind people at Hartmann being anything but accommodating. To invoke any negative sentiment from them must require incredible lack of decency and respect. I been going there since early 2000 when I was a kid.
  • DO NOT WASTE YOUR TIME. We went in August of 2011, going through the museum, not to bad. I have three boys under 8, so trains are in my life. They enjoyed the museum alot, spent about 45 minutes there until they heard we could ride the train out front, then we had to leave to get a ride only to find out you have to purchase items from three tables ONLY at the front of the store, thinking to myself not all bad, we can get something for a couple of bucks - NO WAY - everything there was between $8 and $10 and IT WAS ALL CRAP. My husband even asked if he could buy something else to equal the $30, it was a firm NO. And then this woman comes from the back, eyeing us like we were about to steal the store. We were told not to let the children touch anything because it would "come out of mom and dad's purse if it was broken" hello to you to @#**#@. About 2 minutes later my middle son is CRYING, I assumed it was because I was not buying the crap on the tables for the ride, so I took him outside to see what was wrong. He said mom "SHE PUSHED ME", She told him not to touch the magazine and pushed him away from them - a magazine he already had in the car. Needless to say we will not go back and they are lucky we took no further action. I advise anyone who might be interested in going there not to. There are alot of train places to go, we have found most of them, DO NOT GO THERE! They do not deserve anyone's business or money, what they deserve is to be out of business.