Ice at the Galleria, Houston

3.5
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Ice at the Galleria Reviews
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TripAdvisor Traveler Rating 3.5
152 reviews
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3.5
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  • Wen we go to Houston, we always, time permitting, go skating on the ice at the Galleria. Great large rink and budget friendly. Snack shops are all around. Fun family time.  more »
  • Went to do some shopping before leaving to the airport, this mall is huge and this ice skating rink is just awesome for the kids and adults  more »
  • It is a skating rink located in the center of the Mall. Here is it so unusual is shock for the Japanese. Can seem to take lessons.
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  • My children enjoy skating here. It has a great atmosphere. The instructors are awesome as well. If you are learning to skate, I recommend trying to schedule "off peak" shopping hours so the ice is not as crowded, or try early Sunday morning lessons with a coach.
  • It's amazing if you can't find any ice rinks you can just shop then glide on the ice then you can get food at the food court and food stands if you have kids they will truly enjoy this experience, and besides YOUR ICE SKATING IN A MALL!! It's so fun! Go try it. I'm going ice skating here again on July 4th come here then go see the fireworks 💥. I hope you guys have a blast. Happy 4th
  • $18 dollars to skate even if you bring your own Ice Skates. For a family of 3 that's $54. You have to be kidding me. They say that's the holiday rate. I guess that means since it's the holidays they try to suck all the money they can out of you. The skates they rent out literally stink and appear to have never been sharpened. This place is such a rip off. The Christmas tree is nice but not worth $18 per person. GFYS.
  • Last night a friend and I decided to go ice skating for her birthday. We stood in line for a about 20 minutes waiting to purchase our tickets. I couldn't complain since it was a Saturday evening a few weeks before Christmas. Then an employee asked that if we were paying with a credit card we step into another line. After waiting for about 10 more minutes in the new line a different employee told us the line should have never been open and get back in the other line. When we asked to get tickets without having to go back to the end since we had already spent so much time time in line, we were told he didn't have authority to do that and should go to the end. At this point we were upset by the lack professionalism and the way the situation was handled. I feel that since I complied with employees request to move lines in the first place, then they should make arrangements to accept my business even with their miscommunication with. We left after this and I will definitely take my business else where in the future. I will also encourage friends and family to do the same. There are several other places in Houston to ice skate.
  • My daughter is taking the Snow Plow 1 class. Normally Coach Erika is the one leading and she does a great job. Today, the class was 14 kids and it was split up between 3 different "assistants" according to the director. My child as well as 6 or 7 other chikdren stood aling the wall while the 3 "assistants" stood talking and trying to figure out what to do. I was standing on the upper level listening to the chaos and felt sorry for all the kids getting zero instruction. When i went to complain about the issue the director said the kids did learn. But i asked my 5 year old "did you learn skating today?" She said no....and 5 year old do not ho of back, they tell it like it us. Plus the director refused a refund for the wasted day...and even refused to make up the class!? Really? Extremely poor business sense and just plain rude. Never waste your money here at all. Ice is bad and they do not enforce any skating rules at all.

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