Palmetto Bay Watersports, Hilton Head

Categories: Boat Rentals, Boat Tours & Water Sports, Tours, Outdoor Activities
Inspirock Rating:
4/5 based on 50+ reviews on the web
Palmetto Bay Watersports is located in Hilton Head. To visit Palmetto Bay Watersports and get the most from your holiday in Hilton Head, create itinerary details personal to you using our Hilton Head holiday planner.
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  • Our 3-hour fishing trip with Captain Trent was so much fun......his attention to my grandsons was fantastic, and he personally made the experience unforgettable for them both. We definitely will plan ...  read more »
  • Thank you so much Beth and Tim for getting us over to Daufuskie for a day date! You were both so accommodating. We will be back soon!!! XO, Britt 
  • The two women who ran the Seafari were great. They were very informative and answered all our questions. We had some great dolphin sightings with one even following our boat in to dock. All 12 in our ...  read more »
  • We had an initial issue after reserving our charter. We were very disappointed and upset. HOWEVER, both my fiancĂ© and I are in a customer service industry and understand that there can be an occasional mistake. That is not how we ever want to be remembered even though it happens. This is actually a positive review because in light of a human error, Conrad and Suzanne both did a remarkable job correcting this mistake. In this day and age this is very refreshing to us both because it is certainly a rarity. We take a great deal of pride in our work and truly respect our customers time. I can't say enough how impressed we were with their sincere and genuine apology. They really valued our time and business after the initial debacle. Thank you Conrad and Suzanne for all the sacrifices you both made to make our vacation incredible. They came highly recommended and we will definitely recommend them to our friends and family and hold their customer service in the highest regards.
  • Rented a pontoon for 1/2 day. Very easy to work with, helpful staff; flexible in scheduling. Had also rented from them in previous years, including kayaks and SUPs and a different pontoon. We'll use them again when back on HHI.
  • The Waverunner service has always been top notch, been going to them for about 4 years now and enjoyed the slow ride out to the riding area. the guys working are a great help and care about what they do. Was going to go a second time this year and was sorry to hear that the wave runners are no longer being run by Palmetto Bay. Very sad to see this go, and would love to know who is taking that part over.
  • READ THEIR TRIP ADVISOR REVIEW ABOUT THE KID WITH TOURETTE SYNDROME. BETH DISCRIMINATES AGAINST PEOPLE.....i dont EVER leave bad reviews!!!!!!! I dont even know where to begin... Well we paid our reservation two weeks before July 4th for two boats and we got a call the day before saying that one of our boats was broken. No big deal. We called the day of at 9 in the morning to double check the address to find out that our complete reservation was cancelled... My girlfriend spoke to Beth. I called back and share my frustration with her and she finally told me that she would cancel another person reservation to honor mine because I placed the reservation 2 weeks ago. We were supposed to get the boat at noon but she pushed our reservation back to 2 p.m. After mustering all of our friends that came from Atlanta, New Jersey, and Macon Georgia to the establishment, we were informed by the owner Beth that because we had "jet skis" she could not rent the boat to us...... WHAT?!! after we driver hours to come here she tells us this. We finally convinced her to let us rent the boat and we promise not to ride are jet ski. Which should not have been a problem in the first place. Fast forward five minutes later she changes her mind again refuses to read to us the boat and I quote "I am allowed to RENEG".. I promptly tell her that this is bad business and she, BETH, tells me that she is sorry but her business is closing in the next week because of insurance premiums going off and giving me the runaround.... While she is still answering the phone taking reservations for Tuesday July 7th...SHE COMPLETELY LIED TO US..... I wish I could leave 0 stars because of all of the trouble that BETH put us through and what I feel is RACISM and DISCRIMINATION against myself and my group of friends. PLEASE LOOK AT THE OTHER ONE STAR REVIEWS. THEY WILL CANEL YOUR RESERVATION WITH NO VALID REASON OTHER THAN TO GIVE IT TO OTHER PEOPLE. COMPLETELY RUINED OUT JULY 4TH TRIP. SCREW YOU BETH. I HOPE THE ONLY THING TRUTHFUL THAT YOU TOLD ME WAS THAT YOUR DOORS ARE CLOSING NEXT WEEK.
  • Great dolphin tours, kayak rentals, boat rentals and even Stand up paddle board rentals! Palmetto by a water sports is the perfect location for all your on the water needs!
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